Sales Development Representative @ New Relic, Inc. is the all-in-one web application performance management provider for the cloud and the data center. Its SaaS solution, which combines real user monitoring, application monitoring, and availability monitoring in a single solution built from the ground up, changes the way developers and operations teams manage web application performance in real-time. From September 2015 to Present (4 months) Quality Assurance Lead for Spain (SMB-UMM-EMEA) @ • Monitoring phone calls to make sure Spanish team is in compliance with the rules and regulations. In addition to this, to assure they give accurate information in a courteous and professional manner with excellent customer service. • Evaluate Spanish team´s workflow and Optimization process in order to make sure that everything is being done according to Google Adwords expectation. • Assuring that the Spanish team crosses sell Google Adwords product and services. • Coaching, Feedback and Assistance to Spanish team to make sure they understand new policies and procedures for quality. • Deliver product training to new hires • Meeting with Google Adwords´s Coach Manager to evaluate the Spanish team performance. From November 2014 to September 2015 (11 months) Google Adwords Account Manager On-site (SMB-UMM-EMEA) @ - Contacting existing customers via telephone and email on a daily basis - Consulting with clients to provide the best solution for their business goal - Building customer relationships and managing accounts while increasing program revenue - Developing accounts and growing strategic relationships - Using existing client data to provide custom recommendations tailored to client goals - Processing orders set by the customer regularly From September 2013 to September 2015 (2 years 1 month) Export Manager Freelance @ International Business Specialist. I offer business support and advice to companies and consultants to increase business and attract new customers. Search for markets abroad, contact with potential clients, negotiations, marketing, organizing and accompanying in commercial trips and fairs. From November 2011 to August 2013 (1 year 10 months) SpainExport Manager / GTP - Gestor de Exportación a Tiempo Parcial @ http://www.camarasaragon.com/InformacionProgramaGestores.asp Responsible for the International Strategy and the elaboration of an Export Plan for three companies. In charge of all the tasks necessary to promote their exports over the duration of the program. The companies belong to different sectors: plastic products (injection and extrusion), methacrylate and wine sector. In charge of market research, search and contact of potential clients, customer management, negotiation, organizing and attending trade fairs, business travels and visits to international clients, advising on documentation or other aspects of international trade, aids, foreign trade promotion and financing, among others. Key accomplishments included: - Developed and implemented sales plans for different markets in each company. - Established and maintained strong client relationships. - Coordinated to develop the new web site and e-commerce sales strategies. From October 2010 to November 2011 (1 year 2 months) Zaragoza, SpainHP Brand Manager Junior @ Internship in the Department of Product Marketing of HP. Tasks: management of stock, orders, prices and offers, website update, queries in different languages with technicians and customers. From June 2010 to October 2010 (5 months) Zaragoza, Spain

Individual Adwords Qualification @ Google Adwords Certification Program From 2013 to 2013 Sworn Translator and Interpreter, German-Spanish @ Spanish Ministry of Foreign Affairs From 2009 to 2010 Master in International Business and Foreign Trade @ Universidad de Zaragoza From 2009 to 2010 Foreign Trade Specialist, Instituto de Estudios Bursátiles de Madrid (IEB) @ Universidad Complutense de Madrid From 2009 to 2009 Degree in Translation and Interpreting, German and English @ Universidad Complutense de Madrid From 2003 to 2009 Rocio Rodriguez is skilled in: Language Teaching, Technical Translation, Negotiation, Marketing Communications, Legal Translation, Marketing Management, Product Marketing, Market Analysis, Business Planning, Market Planning, Trade Marketing, Google Analytics, Public Relations, International Marketing, International Management