Nicole Schulz's Email & Phone - FireEye, Inc.

Nicole Schulz's Work Experience

FireEye, Inc.

Account Manager D/A/CH

March 2015 to Present

Intel Security

Lead Development Representative D/A/CH

June 2013 to February 2015

Intel Security

Quote Creation Representative

October 2012 to May 2013

Nicole Schulz's Education

OSZ Lotis Berlin, College of higher education for Logistic, Touristic, Property & Taxes

Travel Agent Diploma Tourism and Travel Services Management

2005 to 2008

Berthold-Brecht-Gesamtschule – Berlin

High School Diploma

2001 to 2003

Nicole Schulz's Professional Skills Radar Chart

Based on our findings, Nicole Schulz is ...

Thoughtful

Visionary

Talkative

What's on Nicole Schulz's mind?

Based on our findings, Nicole Schulz is ...

50% Left Brained

50% Right Brained

Nicole Schulz's Estimated Salary Range

About Nicole Schulz's Current Company

FireEye, Inc.

Frequently Asked Questions about Nicole Schulz

What company does Nicole Schulz work for?

Nicole Schulz works for FireEye, Inc.

What is Nicole Schulz's role at FireEye, Inc.?

Nicole Schulz is Account Manager D/A/CH

What is Nicole Schulz's personal email address?

Nicole Schulz's personal email address is ni****[email protected]

What is Nicole Schulz's business email address?

Nicole Schulz's business email addresses are not available

What is Nicole Schulz's Phone Number?

Nicole Schulz's phone () * *** 198

What industry does Nicole Schulz work in?

Nicole Schulz works in the Computer & Network Security industry.

About Nicole Schulz

📖 Summary

Account Manager D/A/CH @ From March 2015 to Present (10 months) Lead Development Representative D/A/CH @ • Primarily responsible for managing lead generation and qualification of prospects for DACH • Inside sales engagement on the opportunities generated. • Teaming with inside commercial account managers on net new target accounts. • Customer enrollment in marketing / demonstration activities. • Working with partners on partner marketing events and joint call activities. From June 2013 to February 2015 (1 year 9 months) Quote Creation Representative @ • detailed entry, review and co-ordination of non-standard • quotes for Field Sales in EMER and NEUR • Support of regional Quote Approver by carrying out pre-checks on the quotes to ensure guidelines of Revenue • Backoffice Support for Licensing & Pricing From October 2012 to May 2013 (8 months) Order Management Coordinator @ • ERP system ensuring accuracy • Reviewing of pricing • Processing of credit and re-bills • Ensure all approvals and signatures are in place prior to booking From April 2012 to October 2012 (7 months) Customer Care Associate @ • Handling & resolving all customer enquiries and claims • Completing related administration for Germany and UK/IRL • Explaining terms and conditions of insurance policies clearly and concisely over the phone and via email From October 2011 to February 2012 (5 months) Customer Service Representative @ • Order entry via fax, phone and email • Manage and resolve disputes and returns • Liaise with logistic and sales dept. in a timely manner • Keep track of inventory movement • Kai-Zen project member, process optimization • 60 to 90 fax & email orders plus 20 to 50 orders via phone daily • Meet and exceed set targets in volume and error ratio • Preferred team member for mentoring • Assisting new starters especially in relation to processes • High focus on problem solving and personal metrics From November 2009 to September 2011 (1 year 11 months) iPhone Consultant and iTunes Support @ • Technical support for the iPhone & MacOS X Software • Respond to 50 to 60 calls a day • Meet and exceed targets in customer satisfaction, problem solution and call handling time • D+A+CH market and UK overflow From January 2009 to October 2009 (10 months) Travel Agent Diploma, Tourism and Travel Services Management @ OSZ Lotis Berlin, College of higher education for Logistic, Touristic, Property & Taxes From 2005 to 2008 High School Diploma @ Berthold-Brecht-Gesamtschule – Berlin From 2001 to 2003 Nicole Schulz is skilled in: Account Management, iPhone, Salesforce.com, Sales, Customer Service, Customer Satisfaction, Sales Operations, Call Centers, Solution Selling, Customer Retention, Sales Process, CRM, Cold Calling, Channel Partners, SaaS, Cloud Computing, Enterprise Software

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