Nicky Elford, Head of Colleague Propositions and Policy at Lloyds Banking Group

Nicky Elford

Secretariat Agile Future Forum at Lloyds Banking Group | Bovey Tracey, England, United Kingdom

Profile last verified June 2026
Financial Services Verified Profile Bovey Tracey, England, United Kingdom University of Bath
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Nicky Elford Socials
Nicky Elford Work Experience

Head of Colleague Propositions and Policy at Lloyds Banking Group in October 2023 - Present

Head of Flexility and Colleague Life Stages at Lloyds Banking Group in January 2022 - October 2023

Chief Operating Officer at Agile Future Forum in July 2014 - March 2023

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Owner and Director at AGILE WORKFORCE CONSULTING LTD. in November 2016 - January 2022

Assistant Town Clerk (part time) at Bovey Tracey Town Council in September 2020 - September 2021

Charity co-ordinator at Rape and Sexual Abuse Helpline in November 2017 - January 2019

Secretariat and COO Agile Future Forum at Lloyds Banking Group in October 2012 - October 2016

Head of Executive Programmes & Community Partnerships for London 2012 at Lloyds Banking Group in October 2010 - November 2012

Customer Treatment Director at Lloyds Banking Group in January 2010 - October 2011

Customer Treatment & Staff Advocacy Director at Lloyds Banking Group in February 2009 - February 2010

Customer Experience Director at Lloyds TSB Bank plc in January 2007 - February 2009

Head of Retail Policy & Event Management, LTSB at Lloyds TSB Bank plc in April 2005 - January 2007

Head of Smartsourcing at Lloyds TSB Bank plc in January 2003 - April 2005

Nicky Elford Education

University of Bath, MBA

Nicky Elford Skills
Trustee Customer Satisfaction Press Office Media Relations Strategic Sourcing Global Sourcing Supplier Sourcing Contract Negotiation Supplier Negotiation Purchasing Negotiation Live Events Employee Recognition Complaint Investigations Customer Relationship Management (CRM) Sponsorship Sponsorship Management Sponsorship Programs Event Planning Senior Stakeholder Management Project Stakeholder Management Shareholder Communications HR Policies Employee Handbooks Flexible working Volunteer Management Volunteer Recruiting Volunteer Training Leadership Team Building Leadership Development People Development Employee Engagement Negotiation Marketing Strategy Event Management Corporate Events Customer Experience Net Promoter Score Customer Journeys Sponsorship Activation Experiential Events Event Marketing Strategy Community Engagement Reorganisation Department Start-ups Organizational Design Change Readiness Strategy New Business Development Relationship Management Risk Management Programme Delivery Banking Management Management Consulting Business Transformation Internal Communications Retail Banking Agility Training
About Nicky Elford’s Current Company
Lloyds Banking Group

Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good. We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

Discover more about Lloyds Banking Group
Nicky Elford’s Colleagues
Jitesh Dineschandra

Jitesh Dineschandra

London Area, United Kingdom

Getting You Back to Delivery

Senior Web Developer at Mtivity
(July 2026 – July 2026)

Daniel Savoury

Daniel Savoury

Leeds, England, United Kingdom

Employer Brand Lead @ Lloyds Banking Group | EVP | Employer Branding | Campaigns | Storytelling | Lifting the lid on life at LBG

Professional Recruiting Specialist at British Army
(May 2015 – July 2026)

Alex Ormandy

Alex Ormandy

Liverpool, England, United Kingdom

Senior Customer Journey Manager l Digital Product Manager l Financial Services eCommerce

Systems Developer at Thames Water
(July 2026 – July 2026)

Belinda Doshi

Belinda Doshi

London, England, United Kingdom

Head of Legal, Data & Digital, Lloyds Banking Group - enabling #digital transformation, #AI transformation #data privacy compliance

Solicitor at Lawrence Graham LLP
(July 1999 – July 2026)

Jon Tripp

Jon Tripp

Bristol, England, United Kingdom

Marketing @ Lloyds Banking Group

Intranet Advisor / Process Specialist (Licensing) at Environment Agency
(July 2026 – July 2026)

Adz Saddique

Adz Saddique

Birmingham, England, United Kingdom

ServiceNow Architect | ITOM & CSDM Specialist

Senior Credit Risk Analyst - Wealth and Retail Business Banking at Lloyds Banking Group
(July 2015 – July 2026)

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Frequently asked questions about Nicky Elford

What company does Nicky Elford work for?

Nicky Elford works for Lloyds Banking Group.

What is Nicky Elford's role at Lloyds Banking Group?

Nicky Elford is Secretariat Agile Future Forum

What industry does Nicky Elford work in?

Nicky Elford works in the Financial Services industry.

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