IT System Analyst - SharePoint Devloper
Greater Philadelphia Area
The Walt Disney Company via General Networks Corporation
SharePoint Solutions Consultant / SharePoint Administrator
March 2013 to December 2015
Burbank, CA
Prospect Mortgage, LLC
Tier-II Help Desk Analyst
February 2010 to July 2012
Sherman Oaks, CA
People to People Ambassador Programs
Help Desk Technician
November 2006 to August 2009
Spokane, Washington Area
• In-House Software Consultant with The Walt Disney Company focusing on SharePoint Portal and Integration Solutions. • Analyzation, deployment, and support of client-requests custom business solutions on Enterprise Architecture.• Management of infrastructure and deployments to customized SharePoint sites and intranet. • Vulnerability and patch management of over 120 production sites on 9 SharePoint farms (Dev, QA, Production)... • In-House Software Consultant with The Walt Disney Company focusing on SharePoint Portal and Integration Solutions. • Analyzation, deployment, and support of client-requests custom business solutions on Enterprise Architecture.• Management of infrastructure and deployments to customized SharePoint sites and intranet. • Vulnerability and patch management of over 120 production sites on 9 SharePoint farms (Dev, QA, Production) on 3 separate versions of SharePoint Server (2007, 2010, 2013).
📖 Summary
SharePoint Solutions Consultant / SharePoint Administrator @ The Walt Disney Company via General Networks Corporation • In-House Software Consultant with The Walt Disney Company focusing on SharePoint Portal and Integration Solutions. • Analyzation, deployment, and support of client-requests custom business solutions on Enterprise Architecture.• Management of infrastructure and deployments to customized SharePoint sites and intranet. • Vulnerability and patch management of over 120 production sites on 9 SharePoint farms (Dev, QA, Production) on 3 separate versions of SharePoint Server (2007, 2010, 2013). From March 2013 to December 2015 (2 years 10 months) Burbank, CATier-II Help Desk Analyst @ Prospect Mortgage, LLC • Remotely resolve end user PC problems with a employee base of over 2,000. Issues resolved via phone and email within team of 4 technicians.• Create training documentation for current procedures and processes. Documentation includes end-user as well as internal IT focus in addition to detailed work order tracking.• Strong focus on hardware/software installations, network and VPN connectivity, and Windows 7/Office 2010 migration. From February 2010 to July 2012 (2 years 6 months) Sherman Oaks, CAHelp Desk Technician @ People to People Ambassador Programs • Technically assist user base of approximately 300 via phone, email, and walk-in within team of 3 technicians.• Route and escalate tickets based on type, urgency, impact to the business, and available resources. Over 5,000 tickets opened during 2009.• Technology Department Employee of the Quarter: Q1, 2009 From November 2006 to August 2009 (2 years 10 months) Spokane, Washington Area
What company does Nathan Thomas work for?
Nathan Thomas works for The Walt Disney Company via General Networks Corporation
What is Nathan Thomas's role at The Walt Disney Company via General Networks Corporation?
Nathan Thomas is SharePoint Solutions Consultant / SharePoint Administrator
What industry does Nathan Thomas work in?
Nathan Thomas works in the Information Technology and Services industry.
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