Over 25 years of Information Technology experience in travel and transportation and financial services industries with increasing levels of leadership responsibilities. Have worked with major companies in the media, financial services and technology sectors. Extensive experience in Data Center, infrastructure and application management, strategic planning, insourcing and outsourcing.
Currently Senior Vice President and Chief Information Officer for ACE Cash Express. Previous to joining ACE provided C-level training consulting for two fortune 500 companies in outsourcing and infrastructure services. Served as the interim CIO for Sabre Holdings and was responsible for managing the outsource services agreement with EDS (now HP) which included the Common Office Environment, Network Services both data and voice as well as all internal applications for Human Resources, Finance and Customer Relationship Management. Prior to founding my own consulting company was the Senior Vice President and General Manager for Sabre Holdings responsible for the company's outsourced Information Technology functions including infrastructure services, internal applications and selected airline applications. Previous responsibilities were leading the integrated service delivery and systems management of Sabre's networks, distributed systems, desktops and data centers.
Executive development programs completed at Darden School of Business at the University of Virginia and the Advance Management Institute at the University of Tulsa. Served on the Board of Directors for Societe Internationale de Telecommunications Aeronautiques (SITA) and served on the advisory board of numerous companies including AT&T, BMC, Storage Technology as well as being a member of Forrester's CIO Oval Program.
Senior Vice President and Chief Information Officer @ From June 2015 to Present (5 months) Partner @ Provide C suite consulting expertise for a fortune 500 corporation in outsourcing pursuit training. Scope includes desktop, network, data center, infrastructure, financials and strategies. From July 2010 to Present (5 years 4 months) Keller TexasPresident @ Started my own consulting company with engagements at Sabre Holdings as the interim CIO responsible for all corporate systems and the companies outsourced infrastructure services, Intuit Corporation, The Boston Globe, Sapient Corporation and others. From April 2002 to June 2010 (8 years 3 months) Keller TexasSenior Vice President and General Manager, Service Management @ Responsible for managing the company's outsourced information technology functions (with EDS) including infrastruture services, internal applictions and selected airline applications. From July 2001 to January 2002 (7 months) Southlake TexasSenior Vice President and General Manager, Global Infrastructure @ Responsible for negotiating the infrastructure outsourcing agreement with EDS from request for information through contract signature. From September 2000 to July 2001 (11 months) Southlake TexasSenior Vice President and General Manager, Global Infrastructure @ Responsible for managing over 3000 IT professionals supporting Sabre's Information Technology business worldwide with primary data centers located in Tulsa Oklahoma. Areas included desktop, network, data centers and all hardware, operating systems and third party software. Delivered project to move US Airways infrastructure and computer center from Winston Salem, N.C. to Sabre facilities in Tulsa Oklahoma. From August 1996 to August 2000 (4 years 1 month) Tulsa, OklahomaSenior Vice President, Data Center Services @ Responsible for all aspects of AMR's corporate data centers including Sabre. Integrated multiple client/server systems using new technologies. Migrated Canadian Airlines Systems, applications and network from Vancouver, Canada to Tulsa. From April 1993 to August 1996 (3 years 5 months) Tulsa OklahomaAccount Director @ Responsible for the account relationship with AMR Information Services subsidiary supporting both domestic and international ventures. From September 1986 to September 1992 (6 years 1 month) Ft. Worth TexasSenior Manager @ Responsible for the group that developed, implemented and supported the system and communications software for the Banks Automated Teller Machine network. From November 1983 to September 1986 (2 years 11 months) San Francisco California
Penn Valley Community CollegeUniversity of TulsaUniversity of Virginia Michael Nelson is skilled in: CRM, Data Center, Outsourcing, Networking, Service Delivery, IT Strategy, Process Improvement, Consulting, Business Analysis