Director of Sales @ DialogTech, formerly known as Ifbyphone, is the market leader in call analytics and automation. Thanks to smartphones, consumers are calling businesses to engage in conversation at record rates throughout every stage of customer journey. DialogTech provides marketing, sales, and support professionals with a single platform that enables transparency and control over every conversation, so companies can optimize lead generation, acquire new business faster, and increase customer loyalty. DialogTech’s Voice360TM platform consists of a unique suite of applications that includes call attribution, call scoring, contextual call routing, call management, and automated voice notifications. DialogTech has successfully processed over one billion minutes of voice engagements for its customers, and serves as a strategic partner to more than 5,000 enterprises, digital agencies, and fast-growing companies across a wide variety of industries. For more information visit From March 2015 to Present (10 months) Greater Chicago AreaSales and Operations Team Manager @ SMB Sales Team Manager - Led a team of Account Executives responsible for acquisition and growth of accounts from the SMB market. Account Development Team Manager - Developed outbound prospecting processes to drive opportunity development for Agency and Mid-Market Sales Teams. Sales Operations Manager - Implementation and administration of popular Sales and Marketing SaaS applications to help streamline sales process. From June 2013 to March 2015 (1 year 10 months) Account Development Team Manager @ Led a team of 8 individuals focused on driving enterprise level sales leads to Senior Account Executives. From December 2012 to June 2013 (7 months) Greater Chicago AreaSales Operations Analyst @ From July 2012 to June 2013 (1 year) Greater Chicago AreaAccount Development Team Lead @ The Account Development Team was created with the focus of generating qualified opportunities interested in Ifbyphone's full suite of voice applications to help businesses manage, measure, and optimize voice interactions. From February 2012 to December 2012 (11 months) Greater Chicago AreaAccount Executive @ From August 2011 to February 2012 (7 months)

Marketing @ Michigan State University From 2007 to 2011 Barrington Highschool Michael Hoffman is skilled in: Salesforce.com, Lead Generation, Account Management, New Business Development, SaaS, SEM, Online Marketing, Email Marketing, Direct Sales, Marketing, Online Advertising, Social Media Marketing, B2B, Cold Calling, Sales