*Seeking a position with a studio as an A2 or in live sound as an A1 or A2* My goal is excellence, and I aspire to continuously improve my knowledge and mix in all situations. Feel free to contact me about the following types of gigs or career opportunities : audio system tuning, concerts and conferences, studio engineering, small audio system design. I graduated from the Conservatory of Recording Arts and Sciences in June 2012. As part of my graduation requirements I had the privilege of doing an internship with Blue Microphones, where I got my introduction to the intersection of audio and consumer electronics. In addition to my formal education, I have over 7 years of freelance experience in live sound. My experience encompasses a variety of productions, from small concerts to 5-day long conferences. I've worked with small 16-channel analog consoles, mixed IEMs and FOH using the VENUE platform, and recorded and mixed on SSL 4000G+ and API Legacy consoles. I appreciate using vintage analog gear and the newest digital innovations to attain the best sound for a situation. At home I have a $16,000 professional 5.1 monitoring system consisting of an Anthem processor, Focal Solo 6 Be's + Sub 6, IsoAcoustics monitor stands, and acoustic panels by Next Acoustics. My Mac is loaded with ProTools 10, Logic Studio 9, and a modest collection of plugins. Available instruments: M-Audio Keystation Pro 88, SWR Bass 750 head (pre-Fender), and a GK Backline-II 410 cab. My mic locker includes selections from Blue, Audix, Heil, and Shure. My technology portfolio includes foundational classes in Computer Science, customer service and support analytics for the fastest-growing Hi-Fi speaker company in the world (Sonos), 3 years of Level II enterprise computer support for a research university, and additional freelance work.

Customer Support Analyst, Tier 1 @ Respond directly to support issues and service requests submitted via telephone, email, and text chat. Respond to requests for technical assistance from customers to identify, determine, recreate, resolve or escalate issues using existing guidelines and standardized tools. In my current position at Sonos, I utilize the knowledge of at least 4 disciplines: professional audio, computer support, network support, and customer service. Troubleshooting and problem-solving are the cruxes of this position. I help people figure out how to wire their Sonos components into an existing audio system, figure out why their computer or smart phone will not connect to Sonos correctly, troubleshoot network issues, and also keep the customer satisfied though the whole process. From July 2012 to Present (3 years 6 months) Production Intern @ Tested and repaired professional microphones Tested and documented returned consumer microphones Repaired XLR cables, power supplies, etc Performed Quality Control of microphones and incoming parts Assisted with inventory From May 2012 to June 2012 (2 months) IT Support and Maintenance Technician (Temp) @ Co-created an inventory system for all desktops and laptops Analyzed existing computer systems and created a long-term recommendation report for upgrades and new purchases Implemented the aforementioned recommendations Provided computer support to end users Repurposed and retired machines to maximize potential while saving money Aided in a network mapping project by verifying ethernet cable runs Assisted with website maintenance and created a multi-client email tutorial section From May 2011 to August 2011 (4 months) Sound Technician/Camera Operator @ Videotaped classes and special events in HD using professional Sony cameras Recorded audio for these events with multiple mics and an external mixer Operated an audio mixing board for football games Responsible for setup and troubleshooting of intercom system at football games From August 2010 to May 2011 (10 months) Computer Support Technician II @ Provided dedicated support for Ag Econ Dept faculty, staff, and students Effectively communicated complex issues to users of varying technical abilities Responsible for maintaining 50 university computers connected to a central Windows Domain Administered a small computer lab Implemented a WSUS server to improve desktop security, eliminate unnecessary network traffic, and reduce issues due to faulty updates Researched and purchased new computers and peripherals Upgraded software as needed and maintained software licenses Performed data migration and recovery From October 2008 to May 2011 (2 years 8 months) Live Sound Technician @ Mixed FOH & Monitors for weekly meetings Responsible for gear maintenance and troubleshooting Acted as a liason to the band, presentation team, emcees, and main speaker Setup audio system for off-location conferences From October 2006 to May 2011 (4 years 8 months) Sound and Lighting Technician @ Worked as a team member to enhance the success of various event productions Mixed FOH and Monitors for events Operated a lighting console From February 2008 to May 2008 (4 months)

Master Recording Program II, 3.94 GPA @ Conservatory of Recording Arts and Sciences From 2011 to 2012 Computer Science @ University of Idaho From 2006 to 2010 Matthew Morris is skilled in: Troubleshooting, Live Sound, Windows, Mac, Microsoft Office, Consumer Electronics, Sound, Audio Engineering, Linux, Customer Service, Technical Support, Networking, TCP/IP Networking, Soldering, Pro Tools