Professional leader with over 20 years experience. Successfully develop and execute strategies in multiple functional areas of the business (Store Operations, Talent Acquisition, Learning and Development,Organizational Development, and Succession Planning).

Vice President of Customer Experience @ From August 2014 to Present (1 year 5 months) Indianapolis, Indiana AreaDirector, Talent Development @ Lead the Learning and Organizational Development efforts for the enterprise. Define, create, and implement strategies for the design, implementation, and evaluation of programs that facilitate professional development, leadership development, and continuous learning for all employees. Lead resource for evaluating, updating, educating the enterprise on organizational development and succession planning programs and protocols. From August 2013 to August 2014 (1 year 1 month) Indianapolis, Indiana AreaField Recruiting and Training Manager @ Responsible for all recruiting and internship activities that serve Store Operations and Field Management. Creation of timely and proactive recruiting strategies and internship programs. Collaberate with Corporate Talent Managemnt. From March 2010 to August 2013 (3 years 6 months) Corp Sales Manager @ From July 2009 to February 2010 (8 months) Director of Personnel Development @ From 2004 to 2009 (5 years) Director Of Personnel Development @ From 1996 to 2009 (13 years)

Business Administration and Management, General @ Ball State UniversityMunster High School Mark Roper is skilled in: Sales, Retail, Loss Prevention, Customer Service, Recruiting, Store Management, Leadership, Management, Customer Retention, Talent Management, Training, Profit, Inventory Management, Project Planning, Employee Training