Mark Root, Director Claims Process at Progressive Insurance

Mark Root

Director Claims Process at Progressive Insurance | Cleveland, Ohio, United States

Profile last verified July 2026
Insurance Verified Profile Cleveland, Ohio, United States John Carroll University
Verified

Work Email

***@progressive.com

Last verified August 2026

Phone Number

(216) ***-*365

United States • Phone

Free account · No credit card · 5 profiles/month

Mark Root Socials
Mark Root Work Experience

Director Claims Process at Progressive Insurance in January 2009 - Present

Manager Claims Process at Progressive Insurance in June 2005 - December 2008

Claims Manager at Progressive Insurance in February 2003 - June 2005

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Claims Team Leader at Progressive Insurance in November 1997 - December 2002

Claims at Progressive Insurance in August 1994 - November 1997

Mark Root Education

John Carroll University, August 1988 to August 1992

Mark Root Skills
Claims Management Vendor Management Change Management Project Management Risk Management Business Strategy Insurance Process Improvement Leadership Property & Casualty Insurance Business Process Improvement Business Analysis Call Centers Claim SDLC Liability
About Mark Root’s Current Company
Progressive Insurance

Every journey has a beginning, and wherever you are on your career path, we want to help you along the way. At Progressive, we exist to help people move forward and live fully. We strive to create a welcoming and flexible work environment for everyone, where employees are encouraged to risk, learn, and grow. With our supportive culture, work-life balance, and one of the largest contemporary art collections in the country, there’s a reason we’ve been named one of the best places to work. For over 80 years, Progressive has offered customers a wide range of insurance choices, including auto, home, renters, commercial auto, small business, motorcycle, boat policies, and more. Progressive is the second largest auto insurer in the country—a combined effort of every single person at Progressive. We’re a dynamic group of more than 65,000 talented employees—from all walks of life, all fields of business, and all 50 states. Everyone here plays a role in our success as we continue to help our customers move forward and live fully. With hundreds of career paths including Claims, Customer Care, Sales, Marketing, Legal, IT, Data Analysis, and more, you are sure to find the destination for your career at Progressive.

Discover more about Progressive Insurance
Mark Root’s Colleagues
Leah Champion

Leah Champion

Greater Houston

Director of Commercial Claims Assessment and Analysis

Claims Diversity, Equity & Inclusion Council at Progressive Insurance
(January 2023 – Present)

Michael CPCU

Michael CPCU

Rocky River, Ohio, United States

Commercial Lines Insurance Executive

Ultimate profit and loss responsibility for half the country and roughly $750m of DWP. Responsible for strategy and business development, new product agenda & prioritization and people management. Objectives centered on maintaining profitability targets while finding growth opportunities in a soft insurance market, developing better market science and distribution capabilities and leading group of 7 low tenured...

RaeAnn Grant

RaeAnn Grant

Greater Seattle Area

Regional Sales Manager

Regional Sales Manager at Progressive Insurance
(January 2025 – Present)

Dave Williams

Dave Williams

Cleveland, Ohio, United States

General Manager at Progressive Insurance

Business Leader at Progressive Insurance
(March 2020 – Present)

Brett Shur

Brett Shur

Alpharetta, Georgia, United States

House Counsel Regional Manager at Progressive Insurance

House Counsel Regional Manager at Progressive Insurance
(January 1987 – Present)

UmaMaheswari Manoraj

UmaMaheswari Manoraj

Aurora, Ohio, United States

Sr. QA Analyst | Insurance | AWS Cloud, Agile, and LEAN Practitioner | A-CSM and KSD | E&I Advocate | Asian American ERG Board Member | AI Enthusiast | WOCIT

IT Quality Assurance Analyst Sr at Progressive Insurance
(December 2022 – Present)

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Frequently asked questions about Mark Root

What is Mark Root email address?

Email Mark Root at [email protected]. This email is the most updated Mark Root's email found in 2026.

How to contact Mark Root?

To contact Mark Root send an email to [email protected].

What company does Mark Root work for?

Mark Root works for Progressive Insurance.

What is Mark Root's role at Progressive Insurance?

Mark Root is Director Claims Process

What industry does Mark Root work in?

Mark Root works in the Insurance industry.

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