Marcela Arango Velez's Email Addresses & Phone Numbers

📖 Summary

Office Manager @ From October 2015 to Present (3 months) Central Services Administrator @ - Liaise with suppliers to ensure good service and competitive pricing - Review contract on annual or needs based basis and issue tender for renewal or instruct new supplier - Submit regular reports on usage / costs by department - Seek and recommend alternative items or usage based on cost and availability - Identify whether group purchasing power can deliver cost saves for LDTV - Responsible for ensuring environmental efficiency of the LDTV operation across the facilities, building and equipment management From April 2015 to September 2015 (6 months) United KingdomQuality Assurance Team Member @ - Provide Managers with regular performance feedback on team members - Verify that team members are providing accurate solutions to customers - Provide training, coaching and assistance for the call centre - Ensuring new policies and procedures for quality are understood by team members - Preparing and analysis quality reports for management review - Creating call monitoring formats to ensure quality standards From May 2014 to April 2015 (1 year) United KingdomSenior Purchaser @ - Conducting research to ascertain the best products and suppliers in terms of value, delivery schedules and quality. - Ensuring high performing contracts are cost-effective and agreements delivered on time and administered in accordance with company procedures - Negotiating and agreeing of contracts,- monitoring their progress, checking the quality of service provided. - Evaluating quotes and making recommendations based on commercial and technical factors. - Identifying potential suppliers, visiting suppliers, building and maintaining good relationships with them. -Liaising between suppliers, manufacturers, relevant internal departments and customers. From May 2008 to January 2009 (9 months) Administrative Director @ - Planning, Coordinating and Launching of new offices on a national level. - Preparing and processing requisitions and purchasing orders for supplies and equipment. - Planning a wide range of internal and external events according to budgets. - Recruiting, Training and supervising, new and other members of staff. - Ensuring the relevant HR database is up to date, accurate and complies with legislation. - Creation of manuals and working procedures for each job title. From January 2005 to March 2007 (2 years 3 months) ColombiaSales Administrator @ - Liaising information with clients and distributors. - Working closely with outside sales force to develop, maintain and disseminate ‘Specified Action Plans’ for each account. - Receiving invoice inquiries and liaising with customers. - Coordinating all aspects of warehouses and associated inventories through collaboration with the Customer Service Department and Logistics. - Preparing estimates of cash flow. - Responsible for supporting Customer Service, and Credit and cash application departments in the resolution of all accounts receivable issues. - Raising invoices. From August 2003 to May 2004 (10 months) ColombiaLogistics Analyst @ - Control and direction of warehouses at a national level. - Handling customer queries on product delivery. - Assisting with incoming products, deliveries and distribution to the different business units or distributors. - Liaising with government affairs. - Supervising stock taking. From January 2003 to August 2003 (8 months) ColombiaSupply Analyst @ - Forecasting likely levels of demand for products (food) to meet the business needs and keeping a constant check on stock levels to maximize business efficiency. - Processing and inputting computerized purchase orders. - Analysis and Reduction of lead and dispatch times for inventories. - Organizing and Stock control. From April 2002 to January 2003 (10 months) ColombiaBachelor of Business Administration (BBA), Banking @ Politecnico Grancolombiano From 1995 to 2001 Marcela Arango Velez is skilled in: Purchasing, Strategic Planning, Customer Service, Negotiation, SAP, Supply Chain, Procurement, Logistics, Project Planning, Time Management, Analysis, Training, Human Resources, Supply Chain Management, Business Strategy, Management, Team Leadership