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Luke Brooks

Information Technology Services Lab Supervisor @ Penn State University

Luke Brooks Contact Details

Location:
Finleyville, Pennsylvania
Work:
Information Technology Services Lab Supervisor @ Penn State University
Director of Technology @ TEDxPSU
Lead THON.org Developer @ Penn State Dance Marathon
Education:
About:

Information Technology Services Lab Supervisor @ I was responsible for supervising and evaluating over 180 Lab Consultants. My responsibilities also included troubleshooting, tracking, and reporting various problems through the use of the JIRA ticketing software; supporting communication between Lab Consultants and Lab Managers; handling the more complicated and technical issues that Lab Consultants encounter as well as 

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