Project Manager, Team Manager, Business Analyst, Digital Producer, Digital Strategist, Technical Consultant, Account Manager, and in search of constant learning opportunities. For the past 10 years, has worked with such entities as Frito Lay, Quaker, State Farm, Hilton, AT&T, Nintendo of America, Big Fish Games, WB Games, Valve Games, Match.com, JCPenney, American Airlines and Dannon.

Citi Cloud Services @ Internal marketing, analytics, performance measurement, and communications for the Cloud Infrastructure and Engineering team at Citi. From November 2015 to Present (2 months) Dallas/Fort Worth AreaSr. Digital Development Manager @ • Build and manage the digital production team, which executes integrated digital promotional campaigns • Responsibilities include project strategy, planning, hours/budget estimates, requirements gathering, production management, deployment, client management and communication, reporting and measurement. • Determine technical requirements and identify appropriate platforms and resources for client campaigns based on digital needs, timing, budget, initiatives and desired outcomes. • Execute in-depth reporting, insights and measurements around specific campaigns as well as overall corporate programmatic strategy • Manage relationship with client technology team and ensure that all integrated campaigns are compliant with Frito Lay (and other corporate) technology requirements • Involved in the Corporate Mentor Program for training The Marketing Arm executive team on the latest digital trends and practices • Consult with internal and client IT teams on technology and hosting solutions best suited for digital programs and applications. • Coordinate with technical and legal entities to create scopes of work and other documentation to support efforts around project builds, hosting options, and other elements relating to digital programs. From October 2012 to October 2015 (3 years 1 month) Dallas/Fort Worth AreaDigital Project Manager/Business Analyst at The Marketing Arm @ • Responsible for managing the on-site program for iwerk (development partner for digital promotions’ development) at The Marketing Arm • Full cycle project management including requirements gathering and reporting, technical documentation, managing the project throughout the development and deployment process. • Acted as technical consultant to the agency and clients in areas such as digital design, hosting, user experience and general technical best practices • Liaison between Detroit-based development team and multiple client groups at The Marketing Arm. • Responsible for building relationships and growing the business within the agency and assisting with growth opportunities in existing and potential clients From April 2011 to October 2012 (1 year 7 months) Dallas/Fort Worth AreaRecruiter - Interactive and Creative @ • Responsible for full life cycle recruiting for interactive creative talent for companies in the Dallas area, including user interface designers and developers, iPhone/Mobile Developers, user experience professionals, information architects and other interactive professions for both agency and corporate clients. • Consistently maintained a Net Promoter Score of at least 85% (40% above industry average) and a filled jobs ratio of 77% (17% above goal) • Involved in the Corporate Mentor Program for training new and junior recruiters in sourcing techniques, new interactive technologies, and employee relations • Independently responsible for building recruitment pools and generating over a million dollars in revenue through placement of talent • Responsible for understanding new technologies and practices within the interactive niche From January 2010 to March 2011 (1 year 3 months) Nintendo of America and Big Fish Games Program Manager @ Nintendo of America, Inc 2007 - 2008 •Developed and managed relationships with management teams within multiple groups within Nintendo of America •Responsible for building and managing on-site team at Nintendo of America. •Developed new processes and improved existing processes to ensure accuracy and expediency of reporting •Independently hired and maintained over 160 customer service reps, 30 game testers, and 10 administrative assistants within 6 months to support call volumes following the Wii launch. •Organized and facilitated three on-site job fairs with 7+ recruiters and over 50 candidates at each Big Fish Games 2008 •Developed and managed relationships with key executive decision makers within Big Fish Games. •Worked directly with the COO and the VP of HR and developed a strategy for recruiting in order to support growth in Customer Support and Game Operations groups •Placed over 55 associates in a 4 month period and managed all HR requirements of the associates •Initiated, evaluated and refined processes in regards to contractors working at Big Fish Games From January 2007 to January 2009 (2 years 1 month) Recruiter and Job Lead Generator @ Sally White and Associates, Dallas, Texas 2005-2007 Network and Job Lead Developer •Developed networking contacts for candidates in various industries, professions and locations by way of researching, identifying and cold calling potential employers in order to market candidates in the target location. •Initiated and maintained relationships with corporate recruiters in multiple industries nationwide, such as pharmaceutical, IT and biotech. •Utilized various resources identify potential employers for candidates in various locations and industries. From June 2005 to December 2006 (1 year 7 months) Dallas/Fort Worth AreaPrimary School Instructor @ Primary School English Instructor •Developed and implemented visual aids and activities designed to instruct and improve English writing, reading and speaking skills to children ages seven to twelve years old. •Taught up to 25 students per class, emphasizing modern American English using authentic source materials. From July 2004 to June 2005 (1 year) Recruiter/Office Manager @ Office Manager and Recruiter •Screened and interviewed candidates for high volume sales positions. •Collaborated with hiring managers to ensure that the most qualified candidates were selected for the positions. •Facilitated complete hiring process including payroll and taxation information. •Planned and organized regional sales meetings with up to 400 attendees. From May 2003 to June 2004 (1 year 2 months)

Bachelors in Mass Communications, Advertising @ Texas State University From 1997 to 2001 Bachelors in Liberal Arts, French @ Texas State University From 1997 to 2001 Grapevine High School From 1993 to 1997 Kelly Duncan is skilled in: Account Management, Technical Recruiting, Project Management, Sourcing, Recruiting, Digital Marketing, Program Management, Strengthening Client Relationships, Digital Strategy