Customer Care Team Leader at Gousto
Norwood Green, Greater London, United Kingdom
I am a confident and innovative graduate with excellent interpersonal skills who thrives in dynamic work environments. I am an enthusiastic team member who possesses key analytical skills to obtain the desired results. I possess excellent client relation skills in dealing with enquiries and have a strong work ethic in providing the highest standards. I am a...
I am a confident and innovative graduate with excellent interpersonal skills who thrives in dynamic work environments. I am an enthusiastic team member who possesses key analytical skills to obtain the desired results. I possess excellent client relation skills in dealing with enquiries and have a strong work ethic in providing the highest standards. I am a keen learner, who has developed research, attention to detail and organisational skills, and utilise them in achieving my goals whilst enjoying the challenges of new tasks and have the aspirations to build a successful career.Customer Care Team Leader @ From September 2015 to Present (4 months) Writer/Reporter @ Planning, interviewing, reporting and writing boxing articles on a regular basis. Interviewing some of the best of the sport from bright prospects to world champion. Sharing the articles through various social media platforms. Aim is to contribute to a major magazine/website From July 2012 to Present (3 years 6 months) Customer Care Team @ From October 2014 to September 2015 (1 year) Reservations Co-ordinator @ • Diary and time management under constant time constraints. • Attention to detail when handling data, which includes generating information for statistical reports. • Working independently undertaking office administrative duties including handling specialist phone enquiries and dealing with general office tasks • Using new software packages and improving the organisational structure for the reservations department. • Excellent communication skills with commendable customer service approach when dealing with 80-100 calls a day. • Promoting new methods to improve efficiency such as minimal printing, recycling and delegating the checklist between several people. • Undertaking additional responsibilities in providing support to co-employees. • Adaptive and flexible approach as a team member and reservations co-ordinator. From May 2013 to September 2013 (5 months) Administration/Marketing assistant @ • Assisting the accounts department in updating the financial accounts. • Enhancing the company profile by controlling the social media sites by implementing copyright measures for the website. • Inputting and organising data using the latest Microsoft Packages, to create a clear and concise monitoring system for franchises. • General administration duties including developing folders and filing the correct information, answering emails, stock checking, assisting with all customer queries. • Accountable for communicating and liaising with other providers to build a strong rapport with other companies From January 2013 to March 2013 (3 months) Bachelor of Arts (B.A.), History, 2:1 @ Royal Holloway, University of London From 2009 to 2012 Bachelor's degree, History @ Royal Holloway, University of London Kasim Aslam is skilled in: Social Media, Training, Communication, Writing, Blogging, Copywriting, Marketing
Gousto
Customer Care Team Leader
September 2015 to Present
Instant Boxing
Writer/Reporter
July 2012 to Present
Gousto
Customer Care Team
October 2014 to September 2015
Premier inn
Reservations Co-ordinator
May 2013 to September 2013
Roosters Piri Piri
Administration/Marketing assistant
January 2013 to March 2013
What company does Kasim Aslam work for?
Kasim Aslam works for Gousto
What is Kasim Aslam's role at Gousto?
Kasim Aslam is Customer Care Team Leader
What industry does Kasim Aslam work in?
Kasim Aslam works in the Writing and Editing industry.
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