Business Analyst/ Process Consultant @ Nicola Wealth Management
Director @ Critical Value Solutions
Sr Business Analyst Consultant / Mobile GIS - eForms, Merge, Process Review and Improvement Project @ FortisBC
A continuous improvement leader with over ten years of experience in business process transformation, analysis and design, engineering, quality, operations and project management. Proven record in a diverse range of industries including financial services, utilities, technology, logistics, service, manufacturing and consumer goods. Leads by example and is recognized for driving change and delivering results. Strategic, progressive thinker
A continuous improvement leader with over ten years of experience in business process transformation, analysis and design, engineering, quality, operations and project management. Proven record in a diverse range of industries including financial services, utilities, technology, logistics, service, manufacturing and consumer goods. Leads by example and is recognized for driving change and delivering results. Strategic, progressive thinker and creative problem-solver that thrives on new challenges. Committed to continuous learning and professional growth.
Specialties: Business Process Design and Re-engineering, Business Analysis, Business Case Development, Project Management, Lean Six Sigma, Change Management, Business Transformation
Business Analyst/ Process Consultant @ From September 2014 to Present (1 year 3 months) Director @ From May 2010 to Present (5 years 7 months) Sr Business Analyst Consultant / Mobile GIS - eForms, Merge, Process Review and Improvement Project @ - Led the design and development of the Mobile GIS and eForms solution impacting FortisBC's field crew and back office operations through business analysis and process improvement activities
- Developed various artifacts and project deliverables in order to support the funding of new technologies including business cases, budgets, cost-benefit analysis, investment analysis, risk assessment, business requirements documents, functional and non-functional requirements and use cases
- Conducted critical process analysis to the front and back office operations (three departments) re-engineering and improving their business processes. Led the design, mapping (As-Is/To-Be), process integration and change management activities
- Assisted in the business transformation of consolidating two departments in order to simplify and improve business performance. Key deliverables included: process management, staff requirements, procedures, training and change management From August 2012 to September 2014 (2 years 2 months) Business Analyst Consultant - IWMS Project @ Led ongoing business analysis and process re-engineering activities through the implementation of Manhattan software (lease, space and operations management) as the asset management solution for FortisBC. From September 2011 to July 2012 (11 months) Business Process Consultant, SAP CRB Implementation @ Supported the implementation of SAP software as the customer service & billing solution to the net new Customer Care Organization and business transformation for FortisBC through Business Process Design and Change Management activities From August 2010 to August 2011 (1 year 1 month) Hub Manager @ As a member of a multi-functional project team, led the operations/engineering team through the implementation of a $40 million Automated Hub. Effectively managed daily and long term operational results. From December 2008 to September 2009 (10 months) Industrial Engineer/ Regional IE @ Managed a variety of projects and initiatives delivering continuous cost improvements through process innovation, network expansion and technology. From January 2006 to December 2008 (3 years) Project Coordinator @ Coordinated the design, development and implementation of a new tracking system for Inmet, supplier and customer owned returnable containers. From March 2004 to July 2005 (1 year 5 months) Traffic & Container Supervisor @ Supervised drivers, tractor, trailers and containers in order to comply with the transportation programs established by the supply chain direction From September 2002 to September 2003 (1 year 1 month)
Certificate in Project Management @ The University of British Columbia From 2009 to 2010 APICS From 2004 to 2005 BSc, Industrial Engineering @ Universidad de Carabobo From 1994 to 2000 Julian Rivero, CBAP, PMP is skilled in: Continuous Improvement, Business Process Design, Business Analysis, Testing, System Simulation, Lean Sigma, SAP, ERP, Industrial Engineering, Certified Project Manager, Change Management, MS Office Suite, MS Project, MS Visio, MS Access
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