Proactive and innovative recruiter with over 15 years industry experience, passionate about placing the right candidate in the right role. Qualified recruiter with a certificate in recruitment practice - a Fellow of the Institute of Recruitment Professionals and completed CIPD Level 5 Intermediate Certificate in Human Resource Management. Currently Recruiting for all positions within The Fairpoint Group of companies across all sites and mutliple levels in the Legal Services and Debt Management services.

Recruitment Advisor @ Supporting line managers across multiple locations and multiple disciplines to recruit at all levels in the Legal Services and Debt Management industries. I administer the recruitment process throughout, supporting recruiting managers and completing pre-employment screening. Keen to liaise with individuals who are looking to move into or progress their careers in this sector joanne.williams@fairpoint.co.uk. My role involves: • Maintaining a log of new vacancies and new starter details including internal moves. • Regularly reviewing recruitment strategies and making appropriate recommendations. • Uploading vacancies onto all company Intranet and externally. • Annually reviewing Recruitment PSL and manage all supplier relationships effectively. • Organising recruitment events and campaigns, liaising with all relevant parties. • Closely supporting recruiting managers during selection and interviewing, reviewing interview approach regularly. • Liaising with candidates; sending out interview letters and verbal feedback following interviews. • Issuing offer packs and contracts of employment. • Completing all pre-employment screening (PES) checks including; CRB, URU, Financial Sanctions and Credit Checks. • Collating and verifying PES documentation including Right to Work, Activity and Residence. • Requesting RR1’s for all new starters, leavers and internal moves from the line manager and ensuring the HR & Payroll Administrator is informed of all changes. • Completing leaver feedback interviews, ensuring completion and submission of leaver checklists to verify equipment return. • Preparing appropriate MI for Board pack. • Maintaining manual / electronic HR filing systems. • Supporting HR projects as required. • Consistently delivering high quality levels of customer and client service. • Delivering high standards of compliance with all relevant laws, regulations and client requirements From January 2015 to Present (1 year) Lead Customer Account Executive @ I lead on a team of recruiters across Greater Manchester, Cheshire and Merseyside supporting economically inactive residents back into sustainable employment. My role involves developing relationships with employers through direct call, account management to deliver a tailored service to employers. Work Solutions supports individuals from varying background, abilities and many who have multiple barriers to employment. With tailored and unique preparation and by working closely with supportive employers we successfully support many of these back into sustainable employment. Working as an external arm to many of our employers HR department, we care about our employers brands and strive to provide effective and bespoke recruitment solutions. Duties include: • Developing new business from both untapped areas of existing employers and new business. • Employer visits and in work support to our customers once in work. • Ensuring compliance with the back to work programmes as stipulated by the Department for Work & Pensions. • Provision of management information for internal and external use • Salary surveys for clients on request • Intensive telephone interviewing of candidates to pre-screen them before submitting them to clients including skill testing • Arranging interviews, co-ordinating starts dates etc. From May 2009 to December 2014 (5 years 8 months) Contracts Manager @ Spring Direct sat within the Spring Personnel brand and supported employers with their recruitment needs for adminsitrative & Clerical, Engineering, Rail and lower level IT roles. I was responsible for managing a multi market contracts and temp desk across both key accounts and new business. My desk ran at c.100 contractors of varying levels, disciplines and geographical locations and created a margin of c.£19k - £23k per month. My desk consisted of a mix of PAYE and Ltd Company contractors. Duties include: • Canvassing new business from both untapped areas of existing clients and new business. • Client visits and supplier reviews • Ensuring compliance levels met with PSA’s, contractor management and payroll • Provision of management information for internal and external use • Salary surveys for clients on request • Negotiating rates and terms of business • Liaising with 2nd tier suppliers • Intensive telephone interviewing of candidates to pre-screen them before submitting them to clients including skill testing • Resourcing candidates suitable for these vacancies in a number of ways including advertising on various job boards. • Arranging interviews, co-ordinating starts dates etc. • Closing candidates when offers received & overcoming counter offers From March 2002 to February 2009 (7 years) Perms Recruitment Consultant @ Recruitment Consultant – Permanent IT desk performing 360 recruitment role in support and networking vertical market. From June 1999 to September 2001 (2 years 4 months) Internal Recruiter / Direct Sales Representative @ Initially employed as Direct Sales Represetative buy quickly seconded to perform an internal recruitment role. Responsible for recruiting a continuous talent pool of sales candidates my duties included: . Placing Adverts and handling the responses by telephone and correspondence. . Short listing candidates for initial interview and conducting 10-15 minute Telephone Interviews. . Short listing candidates for and conducting formal interviews and Assessment Days. . Decision making following interview process, co-ordinating offers, salary negation and team allocation to maximise staff retention. . Co-ordinating start dates and other related issues. From July 1997 to June 1999 (2 years) Warrington, United Kingdom

CIPD Level 5 Intermediate Certificate in Human Resource Management, Human Resource Management, Completed @ Wigan & Leigh College From 2013 to 2014 BA (hons), History, Sociology @ Liverpool Hope University From 1993 to 1996 A-Level @ Deanery CE High School Jo CIPD is skilled in: New Business Development, Resourcing, Key Account Management, Key Account Development, Recruitment/Retention, Welfare to Work, Organisational Skills, Competency Based Interviewing, Account Management, Human Resources, Recruiting, Team Leadership, Welfare-to-work, Negotiation, Time Management