Operations Manager @ From September 2014 to Present (1 year 4 months) London, United KingdomLogistics Executive @ Work with the brands team to manage out of stock rate and strategically plan reorders using sales data and trends due to box cycle. Create assortment of each box type and allocate to customers based on customer profiles using SQL data and product constraints. Create product pages and categories on Magento web platform. Manage all shipments from international and domestic brands into and out of our 3PL warehouse, organize web orders out of the warehouse on a daily basis, and organize box production at the warehouse. Work with Brands, Editorial, Marketing, Creative, and PR teams to create new operational procedures to improve communication, timing, and efficiency on all processes. Taken the role of Head of Culture in the office creating team building activities, outings, and a recognition program. From September 2013 to September 2014 (1 year 1 month) London, United KingdomRetail Operations Coordinator @ Support the department by coordinating and working on various projects and tasks to benefit the store teams. Work on cross divisional projects to invest in the employee experience and impact the customer experience within all North America stores and globally. Implemented project plans and strategies for global partners. From April 2012 to August 2013 (1 year 5 months) Operations Coordinator of Communications @ Communication liaison between corporate and field leaders and stores while managing workload from all home office departments for 145 outlet stores. Develop and implement Store Operation projects for the field to align with the company goals and initiatives. From August 2010 to April 2012 (1 year 9 months) Store Operations Intern @ Run flash reports and create expense reports. Help to organize and schedule district managers. Work with the store operations team to plan the upcoming Holiday schedule and tasks. Prepare marketing analysis for store areas. From June 2010 to August 2010 (3 months) Student @ Took part in Management Development Programs, seminars and custom-designed programs. Became informed about retailing through internships and on-campus exposure to retail executive. From January 2009 to June 2010 (1 year 6 months) Sales Associate @ Provide excellent service to customers Develop broad product knowledge of the decorative accessories and furniture From September 2009 to May 2010 (9 months) Member Services Receptionist @ Provide customer service to the patrons and attend to their needs Sell memberships and services to patrons of the gym Assist supervisors to make sure the recreation center is running smoothly From April 2009 to March 2010 (1 year) Intern @ Trained in management at the corporate headquarters as well as in a local retail store Broadened experience and training in world class service Trained in areas such as marketing, store operations, human resources, product knowledge, and inventory management From June 2009 to August 2009 (3 months) Intern @ Marketed for a startup company that designs handbags Developed website and business proposal in English From September 2008 to December 2008 (4 months) Intern @ Marketed for a startup Italian restaurant Developed website and business proposal in English From September 2008 to December 2008 (4 months) Intern @ Assistant to M Missoni Team, an Italian fashion company Responsible for different tasks, specifically helping to prepare the showroom and models for buyers Gave targeted feedback regarding clothing presentations From June 2006 to August 2006 (3 months) Sales Associate @ Participated in inventory and customer service projects Developed strong relationships with co-workers and customers From September 2004 to August 2006 (2 years)

B.S., Marketing @ Santa Clara University From 2006 to 2010 Bachelors of Science, Marketing @ Santa Clara University - Leavey School of Business From 2006 to 2010 Study Abroad @ Syracuse University in Florence From 2008 to 2008 Jessica Ryan is skilled in: Fashion, Customer Service, Microsoft Office, Photoshop, Retail, PowerPoint, Outlook, Word, Excel, Retail Management, Illustrator, Teamwork, Event Management, Styling, Store Management