Jennifer Buchanan, Customer Care, eCommerce and Call Center Leader at Boston Scientific

Jennifer Buchanan

Customer Care, eCommerce and Call Center Leader at Boston Scientific | Plymouth County, Massachusetts, United States

Profile last verified July 2026
Medical Device Verified Profile Plymouth County, Massachusetts, United States Bentley University
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Work Email

***@att.com

Last verified August 2026

Personal Email

***@bcbsma.com

Personal • High Confidence

Phone Number

256*****

United States • Mobile

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Jennifer Buchanan Socials
Jennifer Buchanan Work Experience

Customer Care, eCommerce and Call Center Leader at Boston Scientific in February 2017 - Present

Performance Management and Succession Management Director at Blue Cross Blue Shield of Massachusetts in May 2015 - January 2016

Health And Medical Management Director of Market Response & Communications at Blue Cross Blue Shield of Massachusetts in August 2011 - May 2015

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Corporate Leadership Rotation Program at Blue Cross Blue Shield of Massachusetts in July 2009 - August 2011

Senior Product Manager - Dental Blue at Blue Cross Blue Shield of Massachusetts in January 2007 - July 2009

Senior Manager Service Center at Blue Cross Blue Shield of Massachusetts in August 1997 - January 2007

Medicaid Billing Coordinator at Beth Israel Deaconess Medical Center in January 1996 - January 1997

Accounts Receivable Manager at Genesis Business Systems in January 1995 - January 1996

Jennifer Buchanan Education

Bentley University, Taking Charge: Woman's Executive Leadership Program, January 2014 to January 2015

Northeastern University, Graduate Leadership Certificate Program, January 2004 to January 2005

Westfield State University, BS, January 1991 to January 1995

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Hingham High School

Jennifer Buchanan Skills
Leadership Team Building Mentoring Cross-functional Team Leadership Strategic Planning Performance Management Health Insurance Management Managed Care Project Management Strategic Communications Process Improvement Call Centers Insurance Healthcare Customer Service Employee Benefits Program Management Medicare Data Analysis Business Analysis Vendor Management Strategy HIPAA Medicaid Healthcare Information Technology Health Policy Claim Analysis Succession Planning Training Healthcare Industry Marketing Coaching Microsoft Excel Product Management Business Strategy Business Development U.S. Health Insurance Portability and Accountability Act (HIPAA) Healthcare Information Technology (HIT) Leadership Development Talent Management EDI Consulting Diversity & Inclusion Virtual Teams Team Leadership
About Jennifer Buchanan’s Current Company
Jennifer Buchanan’s Colleagues
Prasad Mandrekar

Prasad Mandrekar

Cork Metropolitan Area

Head-QA/ QP Ireland

Leading quality systems for pharmaceutical products, with a strong focus on Varithena (unique combination product (drug + device) used in the treatment of varicose veins, delivered via foam injection under ultrasound guidance) the first pharma product for Boston Scientific Ire...

Pramit Senapati

Pramit Senapati

Secunderābād, Telangana, India

Windchill PLM Principal Architect & Sr. Business Analyst | 78+ Global Implementations | FDA 21 CFR 820,Regulatory | ISO 13485 | ERP/QMS/SIM Integration | Risk & Relability-FMEA,Predction & more| Industry 4.0

𝗣𝗿𝗶𝗻𝗰𝗶𝗽𝗮𝗹 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗻𝗮𝗹𝘆𝘀𝘁 | 𝗪𝗶𝗻𝗱𝗰𝗵𝗶𝗹𝗹 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 | 𝗠𝗲𝗱𝗧𝗲𝗰𝗵 & 𝗟𝗶𝗳𝗲 𝗦𝗰�...

Samyak Jain

Samyak Jain

Boston, Massachusetts, United States

Helping Students Land Dream Tech Jobs | Supply Chain Analyst II at Boston Scientific | Master’s in Engineering Management |Featured in Times Square | Mentored 1300+ Students | Lean Six Sigma Green Belt Certified

Supply Chain Analyst III at Boston Scientific
(Aug 2025 – Present)

Ajo Joseph

Ajo Joseph

Pune Division, Maharashtra, India

Program & Project Leader | Agile Coach | PMP, PMI-ACP, SAFe | Driving Digital & AI Transformation

Key Functions: Project Management | Program Management | Site PMO & Portfolio Management | Agile Coach | Change Management | Stakeholder Management | Product Development | Digital & AI Transformation | Quality Management | Operational Risk Mitigation | Communications and Revie...

Jean Melendez

Jean Melendez

Escazú, San Jose, Costa Rica

MBA | PMP® | RSM™ | RPO™ | Six Sigma Black Belt® - Senior Business Systems Analyst - AI SME at Boston Scientific

Responsible of leading, managing and supervising the development, creation and implementation of Artificial Intelligence, Intelligence Automation, Machine Learning and Technologies that increase the efficiency of the teams, departments and organizations so that their processes...

Elijah Wreh

Elijah Wreh

Greater Cleveland

Global Regulatory Affairs Leader | FDA Advisory Committee Member | Pastor-Theologian & Published Author | Adjunct Lecturer

Assisted in establishing regulatory submission project priorities, allocating cross-functional resources, and managing team workloads to support both new product development and ongoing sustaining initiatives.
Ensured alignment with global regulatory timelines while optimizin...

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Frequently asked questions about Jennifer Buchanan

What company does Jennifer Buchanan work for?

Jennifer Buchanan works for Boston Scientific.

What is Jennifer Buchanan's role at Boston Scientific?

Jennifer Buchanan is Customer Care, eCommerce and Call Center Leader

What industry does Jennifer Buchanan work in?

Jennifer Buchanan works in the Medical Device industry.

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