Vice President, Human Capital
Phoenix, Arizona Area
TriWest Healthcare Alliance
Vice President, Human Capital
October 2013 to Present
Phoenix, Arizona Area
TriWest Healthcare Alliance
Director, Organizational and Talent Effectiveness
March 2010 to October 2013
TriWest Healthcare Alliance
Manager, Employee Relations
November 2003 to March 2010
Metris Companies
Manager, Human Resources
January 1998 to January 2003
• Partner with CEO and senior management team to align Human Capital with business objectives and results to immediate and long term business needs. • Act as a trusted advisor on strategic and sensitive human resources matters. • Hire, coach and lead a high performing team in recruiting, on-boarding, training, benefits administration, compensation, performance management, HRIS (PeopleSoft),... • Partner with CEO and senior management team to align Human Capital with business objectives and results to immediate and long term business needs. • Act as a trusted advisor on strategic and sensitive human resources matters. • Hire, coach and lead a high performing team in recruiting, on-boarding, training, benefits administration, compensation, performance management, HRIS (PeopleSoft), compliance, employee relations and off-boarding. • Redesign and simplify performance evaluation process to recognize and manage performance, facilitate continuous feedback and improve organizational performance. • Serve as the company’s EEO officer, AAP administrator, benefits plan and 401(k) administrator. Ensure organizational compliance with regulations, industry trends and best practices. • Design, develop and oversee supervisor training on employment compliance such as Executive Order 11246, VEVRAA and Section 503. • Source, negotiate and manage multiple vendor contracts that enhance human capital needs and meet budget.
What company does Jeanne SPHR work for?
Jeanne SPHR works for TriWest Healthcare Alliance
What is Jeanne SPHR's role at TriWest Healthcare Alliance?
Jeanne SPHR is Vice President, Human Capital
What industry does Jeanne SPHR work in?
Jeanne SPHR works in the Hospital & Health Care industry.
📖 Summary
Senior human resources leader with demonstrated success leading talented teams to deliver strategic and tactical solutions to support organizational goals. Recognized as a proactive, results-driven leader who thrives and delivers in fast-paced and ambiguous environments.Vice President, Human Capital @ • Partner with CEO and senior management team to align Human Capital with business objectives and results to immediate and long term business needs. • Act as a trusted advisor on strategic and sensitive human resources matters. • Hire, coach and lead a high performing team in recruiting, on-boarding, training, benefits administration, compensation, performance management, HRIS (PeopleSoft), compliance, employee relations and off-boarding. • Redesign and simplify performance evaluation process to recognize and manage performance, facilitate continuous feedback and improve organizational performance. • Serve as the company’s EEO officer, AAP administrator, benefits plan and 401(k) administrator. Ensure organizational compliance with regulations, industry trends and best practices. • Design, develop and oversee supervisor training on employment compliance such as Executive Order 11246, VEVRAA and Section 503. • Source, negotiate and manage multiple vendor contracts that enhance human capital needs and meet budget. From October 2013 to Present (2 years 3 months) Phoenix, Arizona AreaDirector, Organizational and Talent Effectiveness @ • Lead and manage five (5) employee relations managers in multiple states and two (2) leadership development consultants to ensure employee engagement, high performance, strong leadership and employment law compliance. • Oversee investigations on allegations of employee misconduct and review and approve corrective action up to and including terminations. • Regularly review and update HR policies and procedures to ensure compliance with federal, state and local laws and support of organizational goals. • Oversee the company’s leadership and organizational development programs that support leadership development, employee engagement and retention. Lead team to develop, deploy and manage the Career Development Program, Crucial Conversation Workshop, Leadership Certification Program and a career transition program. From March 2010 to October 2013 (3 years 8 months) Manager, Employee Relations @ • Coached leaders in leading and managing effectively. Provided HR support to large and diverse business groups and their respective leaders. • Led the annual performance management evaluation process. Develop and deploy the timeline, communication and training. Coached leaders on effectively managing their merit budget, delivering evaluations and writing goals. • Investigated and resolved allegations of harassment, policy violations and other workplace concerns. Ensured workplace is in compliance with employment laws including, but not limited to Title VII of the Civil Rights Act, ADA, FMLA, ADEA and FLSA. From November 2003 to March 2010 (6 years 5 months) Manager, Human Resources @ • Coached leaders to manage performance, resolve employee relations issues and promote employee engagement. Investigated and resolved employee complaints. • Supervised a senior recruiter and a human resources assistant. • Led the NEO team and served as one of the trainers for this 5-day on-boarding program. • Certified facilitator for the InsideOut Advantage coaching program which developed leaders to become effective and efficient performance coaches and problem solvers. • Sourced, interviewed and selected candidates during company’s high growth phase. • Performance was recognized as one of the 2001 winners of the CEO Excellence Award. From January 1998 to January 2003 (5 years 1 month) Bachelor of Science, Business Administration @ San Francisco State University Jeanne SPHR is skilled in: SPHR - Sr. Professional Human Resources, Employee Relations, Employment Law Compliance, Leadership Development, Employee Engagement, Retention, Change Management
Extraversion (E), Sensing (S), Feeling (F), Perceiving (P)
4 year(s), 4 month(s)
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