Hector Machado

Award winning singer-songwriter and actor in pursuit of my next project in TV, Film and Music. Simple guy with a big heart!

Music Professional at SyncAll Music
(Nov 2025 – Present)

Enterprise Sales | Partnerships | Operations

Outside Sales - Residential & Commercial Development at HOME DEPOT USA INC
(Oct 2023 – Present)

IT Business Relationship Management - BRMP - Six-Sigma Green Belt Community Association Management / Portfolio Community Management / Business Analysis / Process Improvement

Electrical & Lighting, Hardware Departments, Plumbing & Bath, LOT Associate: Store Operation Support, Process Improvement, Customer Service and Support, Sales, Merchandise pack downs (Bays and SKU's), Safety, Store Readiness Checklist (SRC).

Experienced Servant Leader | Trainer | Passion for People | Christian Leaders Institute | John Maxwell Team Member

• Lead a team of 14 specialist associates across five departments, including Flooring, Kitchen Design, Millwork, Appliances, and Decor.
• Implement G.E.T. (Greet, Engage & Thank) to enhance customer shopping experiences.
• Training to become a Customer Experience Man...

Senior Director at The Home Depot

Senior Director - National Accounts at HOME DEPOT USA INC
(Jul 2024 – Present)

Senior Product Manager | I build intelligent systems from the inside because I’ve built the models, written the contracts, and followed the delivery truck to see what the system misses at 3am

• Own an enterprise communications ecosystem delivering 1.3B+ (2023) → 1.5B+ (2024+) transactional messages; improve delivery success, latency, and customer trust across multi-channel journeys.

• Led modernization of core communications APIs (v1 → v2) and integration ...