Heath Smith, Sr. Director - Analytics and AI at Spectrum

Heath Smith

Sr. Director - Analytics and AI at Spectrum | Colorado Springs, Colorado, United States

Profile last verified June 2026
Telecommunications Verified Profile Colorado Springs, Colorado, United States
Verified

Work Email

***@webtv.net

Last verified July 2026

Phone Number

307*****

United States • Mobile

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Heath Smith Socials
Heath Smith Work Experience

Sr. Director - Analytics and AI at Spectrum in February 2021 - Present

Director - Quality Administration & Technology at Spectrum in May 2019 - February 2021

Sr. Manager, Quality Labs at Spectrum in May 2018 - May 2019

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Consultant at Sand Cherry in August 2017 - May 2018

Director - Program Development and Learning at WOW! Internet, Cable, and Phone at WOW! Internet, Cable & Phone in March 2012 - August 2017

Sr. Manager - Training, Process, Quality Assurance at WOW! Internet, Cable & Phone in August 2009 - March 2012

Program Manager at WOW! Internet, Cable & Phone in July 2006 - March 2009

CEO Customer Advocate at WOW! Internet, Cable & Phone in August 2004 - July 2006

Tier 2 Customer Care Representative at WOW! Internet, Cable & Phone in August 2002 - August 2004

Heath Smith Skills
Problem Solving Client Requirements Communication Product Road Mapping Product Strategy Product Leadership Internet Access Customer Success Business Relationship Management Tech-Savvy Call Center Development Knowledge Acquisition Team Performance Customer Support Intercultural Communication Benchmarking Strategy Implementation Market Research Cross-Cultural Communication Skills Customer Experience Customer Retention Azure SQL Contact Center Operations Data Engineering Performance Management Change Management Program Development Interpersonal Skills Customer Satisfaction Artificial Intelligence (AI) Machine Learning Microsoft Azure Amazon Web Services (AWS) Telecommunications Call Centers Troubleshooting Customer Service Vendor Management Team Leadership VoIP Process Improvement Management Quality Assurance Training Wireless Project Management Program Management Cross-functional Team Leadership Voice of the Customer Speech Analytics Contact Centers Wireless Technologies Business Process Improvement Voice over IP (VoIP)
About Heath Smith’s Current Company
Heath Smith’s Colleagues
Binu B

Binu B

New York, New York, United States

President @ Drugzone Pharmaceuticals Inc | Registered Pharmacist

Managing Partner at Carstar Spectrum
(Aug 2020 – Present)

Vijay K

Vijay K

New Delhi, Delhi, India

AVP-HR-operations - Automobile/Electrical Vehicle/Embedded Hiring/Semiconductor/Solar-renewal energy/CXOhire

Automobile/Electrical Vehicle/Embedded Hiring/Semiconductor/Solar-renewal energy/RPO specialist/Diversity Hiring/CXO Hiring

Liza Shatirishvili

Liza Shatirishvili

Tbilisi, Georgia

Graphic Designer at SPECTRUM architecture

Graphic Designer at SPECTRUM Architecture
(Dec 2023 – Present)

Chris Windley

Chris Windley

Cheltenham, England, United Kingdom

M&A, Growth & Maximum Exit Value Strategies. Fitness,Tech, Cyber Security,Compliance,AML,KYC,UBO - supporting Fitness Millionaires link >

Jetts Fitness is expanding Internationally. Occupying the " Affordable Boutique " segment Jetts offers a very high quality experience at a mid market price. This is the fastest growth, highest volume and value segment of the market. We are expanding from a UK base of approxima...

Viviana Munoz

Viviana Munoz

Greater Tampa Bay Area

Helping coaches with full-time jobs build visibility & clients on LinkedIn. Subscribe to my newsletter for weekly strategies on balancing work, building your brand, and attracting aligned clients.

Proud member of the Tampa Carrollwood Rotary Club, part of Rotary International’s global network of leaders committed to Service Above Self. Our club brings together business professionals and community leaders focused on creating meaningful impact locally and globally throu...

Mohammad Maqbool

Mohammad Maqbool

Greater Srinagar Area

Business & Talent Leader who has managed large teams, strategic accounts, revenue growth, and GCC initiatives. Account /Delivery/Client Empanelment// Client Partner/ Operations Management

• Team size-12 • Account Management and Delivery • involved into all facets of business including Client Management, Relationship Management, Key Talent Acquisition. • Building a team that is flexible to quickly respond to the ever-changing priorities, while adapting a...

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Frequently asked questions about Heath Smith

What is Heath Smith email address?

Email Heath Smith at [email protected]. This email is the most updated Heath Smith email found in 2026.

What is Heath Smith phone number?

Heath Smith phone number is +15866047190 and +18324436787.

How to contact Heath Smith?

To contact Heath Smith send an email to [email protected]. If you want to call Heath Smith try calling on +15866047190 and +18324436787.

What is Heath Smith net worth?

Heath Smith has an estimated net worth of $2,500 to $24,999

What company does Heath Smith work for?

Heath Smith works for Spectrum.

What is Heath Smith's role at Spectrum?

Heath Smith is Sr. Director - Analytics and AI

What industry does Heath Smith work in?

Heath Smith works in the Telecommunications industry.

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