Site Reliability Engineer @ From April 2014 to Present (1 year 9 months) San Francisco Bay AreaSystems Administrator @ Oversaw all internal facing systems for Boku Inc: - Improved Active Directory infrastructure with introduction of new DNS, DHCP, and DC servers. - Introduced automated laptop deployment through Windows Deployment Services. - Trained and mentored junior level employees on corporate IT administration. - Administered Asterisk phone system. Contributing member of a Sysops team: - Automated server deployment with Puppet. - Deployed new systems in XenServer and AWS EC2 environments. - Built monitoring and alert scripts for Zabbix. From April 2013 to February 2014 (11 months) San Francisco Bay AreaSystems Administrator @ After Google acquired Global IP Solutions I was in charge of ensuring a smooth transition from the old Global IP Solutions systems to Google’s environment: - Deprecated and retired the old network. - Migrated user accounts, email servers, file systems, websites. - Migrated accounting servers, Perforce servers and other systems to Google. After successful migration, joined a Site Reliability Engineering (SRE) team, supporting DRM and video optimization systems: - Migrated production, QA, and development systems from stand-alone hardware to Ganeti virtual machine clusters. Deployed and configured new servers in Ganeti. - Supported Cypher Online – a distributed, high availability, SaaS DRM and video optimization system. Member of a team responsible for security management, monitoring, on-call troubleshooting, etc. Took over primary responsibility for pushing weekly configuration updates to the production clusters. Improved automation with Python and shell scripts. - Administered Juniper routers, firewalls, and core switches to ensure redundancy, scalability, and high availability of Cypher Online. - Administered internal DNS and Active Directory servers that function as SSL VPN authentication and authorization servers. Handled graceful turndown of previous system, and migrated portions of legacy AD infrastructure needed to provide these functions to the new Ganeti nodes. From January 2011 to May 2012 (1 year 5 months) Sr. IT Administrator @ - Oversaw network expansion from four servers in two locations to 25 servers in five globally distributed locations. - Deployed new network technologies such as Juniper SSL VPN and Distributed File System. - Deployed WPA2 WiFi with RADIUS authentication and Active Directory authorization. - Setup new offices with AD, DFS, corporate WiFi, and VPN connectivity to the headquarters. - Administered Cisco Unified CallManager. - Administered software and hardware upgrades of Perforce while maintaining minimal downtime. - Windows security with AD group policies, centrally managed antivirus and disk encryption. - Upgraded network to Juniper firewalls and VPN appliances. From May 2007 to January 2011 (3 years 9 months) San Francisco Bay AreaSystems Administrator @ - Provided end-to-end IT support to this software company of 30 employees and 20 servers. - Designed and introduced an Active Directory Windows domain into a multi-platform network consisting of UNIX, Linux, and Windows machines. - Designed and integrated an Exchange server into an existing UNIX sendmail system. - Designed and maintained security protocol including group policy, firewalls, virus protection, installation of patches and upgrades; oversaw servers monitoring performance and coordinated backup procedures. From July 2005 to May 2007 (1 year 11 months) San Francisco Bay AreaIT Analyst @ - Member of the corporate headquarters IT team, provided network administration and desktop support to local and remote users. - Oversaw help desk management, software auditing and network monitoring tools. - Installed and configured new servers including IIS, FTP and terminal services servers; designed, implemented, and documented a database driven intranet site. - Setup networks in new remote offices and established VPN connectivity with the headquarters. From April 2004 to May 2005 (1 year 2 months)

Bachelor of Science (BS), Computer Science @ Notre Dame de Namur University Gregory Kugel is skilled in: DNS, TCP/IP, Servers, Active Directory, Firewalls, Cisco Technologies, Unix, Security, Microsoft Exchange, VPN, Hardware, Network Administration, Linux, Switches, SaaS