Dirk Segers’s Email & Phone

Dirk Segers Contact Details

Brussels, Brussels Capital Region, Belgium
IT Analyst @ wang
Director Business Services & Application Operations @ Belgacom Group
Head of IT Network Services Integration @ Proximus
Bachelor's degree @

responsible for the Service Quality and Availability of all Applications & Service Platforms in the Belgacom Group Main Realisations : creation of a new, converged department (350 FTE’s), implementing Service processes, roles & tools to ensure the delivered service meets business needs, introduce customer experience based service measurements, resolving short-term incidents whilst implementing structural improvements for the 

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