Bachelor of Science (B.S.), International Business @
Southern Connecticut State University
Seasoned professional offering, 6 years of diverse experience and track record of positive outcomes, including significant increases in efficiency, customer satisfaction, quality, productivity, and effectiveness. Proven success in training, supervising, coaching and developing of employees and teams. Perfect command of English in oral and written forms. Fluent in French and proficient in Spanish. Adept in determination of
Seasoned professional offering, 6 years of diverse experience and track record of positive outcomes, including significant increases in efficiency, customer satisfaction, quality, productivity, and effectiveness. Proven success in training, supervising, coaching and developing of employees and teams. Perfect command of English in oral and written forms. Fluent in French and proficient in Spanish. Adept in determination of customer needs and presentation of company products and services. Innovative in sales and marketing improvement to increase productivity and accomplish company goals. Proven ability to multi-task and prioritize effectively.
System Trainer & Quality Assurance Coordinator @ • Manage, update and facilitate induction for all new hires in conjunction with the relevant line managers and assist in assessing their ongoing development. • Design and deliver training programs and presentations • Create and manage monthly quality assurance audit and training reports • Revise, update, and develop new courseware and documentation for new releases, upgrades, and additional features. • Research and recommend innovative training tools and technologies to deliver cutting edge training design solutions From January 2012 to Present (3 years 8 months) Greater New York City AreaLogistics Account Executive @ • Serve as point of contact to clients and infrastructure team with regards to logistics issues and solutions. • Coordinate all aspects of the cycle count and physical inventory programs. Compile data, create variance reports, update systems and report results. • Communicate logistics expectations to logistics, infrastructure, and client support teams. • Work with team members and clients on monthly reconciliations to meet or exceed established logistics goals/metrics. • Monitor order entry and track shipping for each account From December 2011 to May 2012 (6 months) Carteret, NJManagement Trainee @ • Responsible for marketing current accounts regularly to maintain productivity and gain additional business. • Responsible for the corporate accounts in immediate area. Work to increase business and resolve concerns with accounts. • Work to develop rapport with customers and to assist them with the goal of making each customer completely satisfied. • Responsible for the inside sales of services to each customer • Perform outside sales by promoting Enterprise Rent-A-Car to new companies and finding new growth opportunities. • Maintain approximately 200 rental vehicles and the nightly reconciliation of un-rented vehicles. From June 2009 to January 2011 (1 year 8 months) Milford, CTRestaurant/Bar Manager @ • Provide oversight of recruiting, productivity and training for five associates to ensure proper service offerings • Coordinate with various vendors for order and delivery of goods and supplies • Serve as point of contact for marketing of new products • Maintain periodic productivity reports, source and negotiate with new vendors and for new products • Manage inventory and monitor delivery to ensure customer and business demands are met • Analyze various reports to assist with sales quota and maintain a positive cash flow • Maintain vendor files with current samples, surveys and reports • Manage physical inventory counts and assist with payroll, attendance and performance appraisals • Coordinate with upper management for product development, order and delivery of goods and general inquiry resolution and inform staff of all service related updates, procedure and goals. From January 2008 to December 2010 (3 years) Bridgeport, CTSales Floor Manager @ • Manage and motivate a team of twelve associates to increase sale and ensure efficiency • Analyze sales figure and forecasting future sales volumes to maximize profits • Handle staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing and organizing training and development • Ensure standards for quality, customer service, health and safety are met • Tour the sales floor regularly, interact with colleagues and customers, and identify or resolve urgent issues • Analyze and interpret trends to facilitate planning From August 2005 to January 2009 (3 years 6 months) Trumbull, CT
Bachelor's, International Business @ Southern Connecticut State University From 2006 to 2010 Bachelor of Science (B.S.), International Business @ Southern Connecticut State University From 2006 to 2010 Dimitri Andre is skilled in: Sales Management, Customer Satisfaction, Inventory Control, Procedure Development, Employee Training, Resource Allocation, Quality Assurance, Strategic Policy..., Staff Supervision, Compliance, Sales, Recruiting, Marketing, Customer Service
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