Information Technology and operations executive that has a proven ability to build, inspire and lead high-performance strategic & operational teams; cultivating collaborative “think-tank” atmospheres. I'm an established problem solver of complex challenges and experienced in coaching teams to develop innovative solutions that span multiple technology disciplines. I am an energetic leader with a passion in developing organizational unity to overcome the status quo. Throughout my career, I've demonstrated the ability to leverage my commercial outsourcing background within large organizations to manage suppliers & drive innovative approaches to solve business challenges.

Director, Global Head of Technology Services - Security Operations & Support @ From June 2015 to Present (7 months) London, United KingdomDirector, Head of EMEA End User Services @ My team was responsible for operations of the End User technology portfolio that support Credit Suisse’s 16,000 EMEA staff. This includes 22,000 desktop & virtual desktops; regional e-mail services including compliance & Microsoft Lync voice and chat services. Additionally, I was responsible for the Global Operations (GOSM) of the Bank’s security technology including Access Control services, Directory Services and the associated Audit/Regulatory risk portfolio. From June 2013 to June 2015 (2 years 1 month) London, United KingdomDirector, Head of Americas End User Desktop Services Operations @ My team was responsible for managing 26,000 desktop & virtual desktops consumed by 15,000 end-users in the Americas region. Additionally, my team delivered remote access (Citrix) services to over 10,000 subscribers & provided mobile handheld services to 7,000 iPhone, Android and Blackberry users. From January 2011 to June 2013 (2 years 6 months) Greater New York City AreaVice President, Head of Americas Cross Technology Operations @ Defined the strategy & built a matrix-managed team of diverse technologists (UNIX, Windows, Database, Storage, Network & Web) within the technology operations organization to improve operational stability & efficiency. From September 2009 to December 2010 (1 year 4 months) Greater New York City AreaVice President, Technology Relationship Manager & Business Partner @ From September 2008 to September 2009 (1 year 1 month) Greater New York City AreaChief Technology Officer via CSC @ - Managed the architecture, design, technical staff and strategy for a 7 year, $600mm outsourcing program - Transformed Aon’s existing server baseline of 3,500 midrange servers down to 1,200 midrange servers and 500TB of 4-tiered SAN by implementing virtualization & shared, stacked computing models - Responsible for working with Contracts & Executive teams to define and interpret contractual intent and scope From August 2005 to September 2008 (3 years 2 months) Technical Leadership Roles including Web, Windows & Commerical Outsourcing Management @ Solution Executive – Global Business Development / Mid-Size • September 2007 – September 2008 • Led a team of 35+ new business resources as the Solution Executive for a $250mm full infrastructure and application outsourcing opportunity for a global media organization including full technology stack (1,800 Windows, Unix and Linux servers, 10,000 desktops and a global Service Desk capability) • Led pre-sales team to develop thin-client solution for replacement of 16,000 desktops at large Financial Services Wealth Management group at a proposed 30% annual discount below existing operational budget Chief Technology Officer for Aon (via CSC) • August 2005 – September 2008 • See detailed description above Web Hosting Technology Manager – CSC’s Aon Account • July 2004 – September 2005 • Managed a $4mm budget with 60+ web-hosting employees contributing to major technology transformation of 350+ servers, storage (SAN, NAS), network and security infrastructure to web hosting facility • Utilized process optimization methodologies including Six Sigma™ to reduce cycle time, drive repeatable results, eliminate failures and create operational excellence within extremely complex environments Web Hosting Intel Tier 3 Manager – CSC Managed Web Hosting • December 2003 – July 2004 • Managed a team of engineers & architects to support 500+ servers as the top technical team in a 3-tier operational model • Interacted closely with other technology verticals to break down team barriers to create a unified organization, facilitate knowledge exchange and promote an end-to-end service delivery model Transition Lead – CSC’s acquisition of Genuity, Inc • April 2003 – December 2003 • Part of core team that led the acquisition & transition of 135 employees and $35mm annual revenue stream to CSC • Selected, integrated and assimilated a unified operating model across two organizations From April 2003 to September 2008 (5 years 6 months) Greater New York City AreaSenior Network Engineer @ - Architected & led operations for a 1500+ user Citrix solution for an FDA-regulated healthcare organization - Led merger of 2 web hosting Intel organizations which allowed teams to inter-operate and leverage best practices From April 2000 to April 2003 (3 years 1 month) Greater New York City AreaNetwork Engineer @ Server Based Computing Lead – consultant to Echo Design Group (NYC) • July 1999 – April 2000 • Architected & led operations for a 250+ user Citrix Metraframe solution used by retail manufacturing enterprise Middleware Lead – consultant to KPMG Peat Marwick, LLP (New Jersey) • August 1998 – July 1999 • Implemented & managed a Middleware publishing environment to allow disparate business lines to share enterprise data. From August 1998 to April 2000 (1 year 9 months) Greater New York City Area

American University From 1994 to 1998 High School @ The Bronx Science High School of Science From 1990 to 1994 David Goldman is skilled in: ITIL, IT Service Management, IT Strategy, Networking, Disaster Recovery, Enterprise Architecture, Vendor Management, Integration, Virtualization, Program Management, Information Security, IT Management, PMO, Data Center, Outsourcing