Performance-driven information technology veteran with notable success in software sales, managing teams, enabling organizations, implementing software solutions, and increasing customer satisfaction. Over 20 years in technical pre-sales, post-sales, and architect roles focusing on software and security solutions. Supported and traveled to customers across the globe including North America, South America, Europe, Middle East, Indonesia, India, Indonesia, and South Africa. I provided technical pre and post-sales support at three young companies that later become acquired by larger entities. The companies included Legent, New Dimension Software, and NitroSecurity. Certifications: CISSP – ISC2 Certified Information Systems Security Professional ISSAP – ISC2 Information Systems Security Architecture Professional IBM Certified Associate - Security QRadar IBM Certified QRadar Implementation Specialist Technology summary:  QRadar, SIEM, Security Intelligence, Compliance, Log management, User activity monitoring, Network security monitoring, Forensics, PCAP Packet Capture, Vulnerability Management  Identity and Access Management (IAM) and Single Sign On (SSO). Security systems from mainframe RACF, Top Secret, and ACF2, to Microsoft Active Directory and Unix, as well as many applications that run on these systems.  Enterprise automation and service management from mainframe to Unix  Programming in a variety of languages: Perl, Rexx, TCL, Assembler, Cobol, Visual Basic, .Net  Mainframe, z/OS Systems Programmer installing and supporting third party solutions  Experience with a variety of operating systems including z/OS, MVS, OS/390 Mainframes, UNIX and Microsoft Windows.

Product Specialist for Secure@Source @ Product Specialist for Secure@Source Data Security Intelligence at Informatica. From April 2015 to November 2015 (8 months) Security Intelligence Architect, Pre-sales Client Technical Professional (CTP, Systems Engineer) @ Perform sales presentations, appliance and software installations at customer sites, lead customer proof of concepts (POCs), mentor junior consultants, and respond to RFPs. My sales territory varies from Texas to North America and other locations as needed. I also provide subject matter expert support to team members, partners, and customers on IBM Security Intelligence solutions. Solutions cover QRadar, SIEM, Forensics, PCAP Packet Capture, and Vulnerability Management. Clients have included Randolph Brooks Federal Credit Union, McJunkin Redman, IBC Bank, ConocoPhillips, Valero, Houston ISD, Academy Sports, ATMOS Energy, Oncor Electric, Q2eBanking, Blue Cross of Arkansas, Magellan Midstream, Pan American Life, Harris County Hospital, JC Penney, State of Oklahoma, Devon Energy, Epsilon, Health Management Systems, Southern Farm Bureau, QuikTrip, Hertz, GAF, Applied Materials, Rovi Corporation, Disney, GameStop, and Textron Examples of accomplishments: • For 2014, my territory generated over 200% of my sales revenue target. • For 2013, my territory generated over 200% of my sales revenue target. • I streamlined the QRadar Proof of Concept (POC) installation process by writing scripts to automate installation and customization of standard POC steps • Wrote and published a Proof of Concept (POC) use case document that gives system engineers examples of differentiators and points to cover during a QRadar POC, including step by step instructions on how to cover the use cases. • Distributed a sizing script that uses information gathered during a POC to determine the sizing and architecture for a production deployment of QRadar From June 2012 to April 2015 (2 years 11 months) Security Intelligence Architect (Technical Pre-sales, CTP, SE) @ Perform sales presentations, appliance and software installations at customer sites, lead customer proof of concepts (POCs), mentor junior consultants, and respond to RFPs. My sales territory varied from Texas to the western half of the U.S. as well as other locations as needed. (Mexico, Indonesia, etc) I also provide subject matter expert support to team members, partners, and customers on IBM Security Intelligence solutions. Solutions cover QRadar, SIEM, Forensics and Vulnerability Management. Clients included Randolph Brooks federal Credit Union, McJunkin Redman, IBC Bank, ConocoPhillips, Valero, Houston ISD, Academy Sports, ATMOS Energy, Oncor Electric, Q2eBanking, Blue Cross of Arkansas, Magellan Midstream, Pan American Life, Harris County Hospital, JC Penney, State of Oklahoma, Devon Energy, Epsilon, Health Management Systems, Southern Farm Bureau, QuikTrip, Hertz, GAF, Applied Materials, Rovi Corporation, and Textron. Examples of accomplishments: • I generated over 200% of my sales revenue target for 2013for IBM Security Intelligence solutions (QRadar-SIEM) • I streamlined the QRadar Proof of Concept (POC) installation process by writing scripts to automate installation and customization of standard POC steps • Wrote and published a Proof of Concept (POC) use case document that gives system engineers examples of differentiators and points to cover during a QRadar POC, including step by step instructions on how to cover the use cases. • Distributed a sizing script that uses information gathered during a POC to determine the sizing and architecture for a production deployment of QRadar From 2012 to April 2015 (3 years) Dallas/Fort Worth AreaPre/Post sales Security Engineer @ Pre and post-sales support for the NitroSecurity line of solutions that cover Security Information and Event Management (SIEM), Data Loss Detection, and Intrusion Prevention Systems (IPS). This includes performing technical sales presentations, responding to RFI/RFPs, proof of concepts (POCs), architecting customer implementations, and performing post sales installations at customer locations. From 2011 to 2012 (1 year) Pre-sales Software Consultant @ I supported Workload Automation software crossing multiple platforms including z/OS (Mainframe), Unix, Linux, and Windows. I performed pre-sales presentations, demonstrations, and installations for automated scheduling (Control-M) and automated tape management (Control-T). Routine duties covered responding to RFI/RFPs, planning and conducting proof of concepts (POCs), reviewing and assisting customers with implementation plans, and providing technical aids and presentation to the software consultant community. From March 2010 to February 2011 (1 year) IT Specialist - Tivoli Software Solutions @ Performed sales presentations, installed software at customer sites, conducted technical training classes, led customer proof of concepts (POCs), mentored junior consultants, and responded to RFPs. My sales territory included North and South America. I also provided subject matter expert support to team members, partners, and customers on IBM Tivoli Security solutions. Products included Tivoli Security Information and Event Management (TSIEM and log management), Tivoli Compliance Insight Manager (TCIM), Enterprise Single Sign On (ESSO), Tivoli Access Manager for Operating systems (TAMOS), and Tivoli Identity Manager (TIM). Examples of accomplishments: • Project Manager for the creation of highly recognized proof of technology material used to generate sales revenue using 1 day customer hands on sessions, avoiding the more lengthy POC process. Solutions covered by the POTs included Tivoli Compliance Insight Manager, Security Information and Event Management, and Tivoli Access Manager for Enterprise Single Sign On. • Project manager for developing and implementing a plan to educate IBM business partners on Tivoli Identity Manager. • Mentored and assisted multiple IBM business partners on Tivoli solutions, resulting in significant sales revenue • Selected for IBM Leadership readiness program • Thinking outside the box - An IBM software solution was losing to competition due to a lack of a specific feature. By thinking outside the box, I designed and implemented a resolution using existing software abilities that filled the gap. This produced increased software sales and kept the solution competitive. From June 2006 to March 2010 (3 years 10 months) Solutions Architect, Technical Account Manager, sales engineer, Technical Enablement Manager @ I coached and managed a team of ten software consultants responsible for supporting pre-sales activities and worldwide technical sales enablement of BMC solutions. My leadership role included responsibility for hiring, reduction in force actions, performance reviews, budgeting, expense approvals, workload planning, and project management. Solutions I supported include Enterprise Single Sign On (ESSO), User Provisioning, Identity Management (Control-SA), work-flow, Security Information and Event Management (SIEM), automated task scheduling (Control-M), and automated tape management (Control-T). Routine duties covered responding to RFI/RFPs, planning and conducting proof of concepts (POCs), reviewing and assisting customers with implementation plans, and providing technical aids and presentation to the software consultant community. My mentoring, coaching, and support to the team resulted in significant BMC revenue sales growth. I brought in millions of dollars of software revenue, including multiple software deals in excess of $1,000,000 each. Clients included Bank of America, AT&T, Tennessee Valley Authority, Target Corporation, Conoco Phillips, Regence, Blue Cross Blue Shield, NCCI, Capital One, Mutual of Omaha, AT&T, Cingular Wireless, and Total Systems. From October 1997 to June 2006 (8 years 9 months) Software Consultant Manager @ I led a team of technical sales and enablement consultants responsible for supporting pre-sales activities and worldwide technical sales enablement of BMC’s security solutions. My mentoring, coaching, and support to the team resulted in significant BMC security revenue sales growth. I also saw many members of my team experience personal growth and career advancement within BMC that was directly attributed to me leadership and management skills. From 1997 to 1998 (1 year) Software Consultant. Pre and post sales @ I provided pre-sales and post sales technical support for MVS, UNIX, and OS/2 based Data Center automation software. I served as MVS automation solution Subject Matter Expert, delivered pre-sales presentations, performed project planning, implementations, customization, and product training. I also provided billable services for the professional services organization. Key Customers included Kennescott Copper Mine, Phillips Petroleum Company, Vought Industries, Intel Corp, State of Texas, and Kaiser. Engagements included automating data centers as well as architecting disaster recovery processes and procedures. From 1994 to 1996 (2 years) Software Consultant @ Provided pre-sales and post sales technical support for MVS, UNIX, and OS/2 based Data Center automation software. Served as MVS automation solution Subject Matter Expert. Delivered pre-sales presentations, performed project planning, implementation, customization, and product training. Key Customers included Kennescott Copper Mine, Phillips Petroleum Company, Vought Industries, Intel Corp, State of Texas, Kaiser. From 1994 to 1996 (2 years) Systems Programmer @ I was supervisor of the MVS systems programmer installation team. The team provided development, customization, installation and implementation of SAR, EMC2/TAO, Express Delivery and other Data Center MVS based software. I was project manager for replacing the EMC email system with TAO. The replacement occurred without any disruption to customers using the email systems, exceeding management and peer expectations. I was also project manager for the team that reduced the backlog for software installations from 50 to 0. I was instrumental in building disaster recovery system processes and procedures that shaved 50% off the time required to recover multiple MVS systems at an offsite disaster recovery facility. From 1992 to 1994 (2 years) Systems Programmer @ I was a MVS, OS/390, z/OS Systems programmer for multiple data center management toolsets. I led a 4 person MVS systems programmer team responsible for installation and maintenance of data center operations software. I was project manager for replacing CA-7, JCLCheck, APCDOC, and CA-11. Replacing the software saved over $1,000,000 in license fees the first year. I accomplished the replacement without additional headcount or budget. I developed processes and procedures to monitor and track changes to operating system software exits, parameters, and parmlibs. Using Endeavor to monitor these types of system modifications reduced system outages and improved recovery time when a system change did cause a system problem. I also implemented case tools APS and Excelerator used by the programming community to improve the efficiency of designing and writing programs. I was project manager for the implementation of electronic report distribution and project manager for another team responsible for selecting and implementing 4th generation code generation tools. My technical work including using MVS facilities, such as SMPE to install, customize, and maintain products like CONTROL-M, CA-7, CA-11, CA-1, RMDS, APCDOC, and JCLCHECK. From 1987 to 1992 (5 years)

Chet CISSP,ISSAP is skilled in: Security, Identity Management, Disaster Recovery, Pre-sales, Data Center, Information Security, Enterprise Software, CISSP, SIEM, Professional Services, Unix, Computer Security, Network Security, Virtualization, Cloud Computing