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Charles Harwood

Coordinator - Digital Marketing

Coordinator - Digital Marketing at Gold Coast Tourism Corporation

Palm Beach, Queensland, Australia

Section title

Charles Harwood's Email Addresses & Phone Numbers

Charles Harwood's Work Experience

Gold Coast Tourism Corporation

Coordinator - Digital Marketing

January 2015 to Present

Queensland, Australia

Harwood Audio Services

Freelance Audio Engineer

July 2014 to Present

Queensland, Australia

The Coolangatta Hotel

Live Sound Engineer

November 2013 to August 2014

Queensland, Australia

Charles Harwood's Education

Elanora State High School

Queensland Certificate of Education

2004 to 2008

Charles Harwood's Professional Skills Radar Chart

Based on our findings, Charles Harwood is ...

Troubleshooter
Challenging
Quiet

What's on Charles Harwood's mind?

Based on our findings, Charles Harwood is ...

52% Left Brained
48% Right Brained

Charles Harwood's Estimated Salary Range

About Charles Harwood's Current Company

Gold Coast Tourism Corporation

Responsibilities include: - The effective daily coordination and administration of digital, marketing and communications activity. In particular, ensure the ongoing functionality, content timeliness and maintenance of GCT's industry leading digital assets. - Scope, execute and project manage all technical, creative, content or user experience developments across web, mobile, social and email channels based on regular analysis to...

Frequently Asked Questions about Charles Harwood

What company does Charles Harwood work for?

Charles Harwood works for Gold Coast Tourism Corporation


What is Charles Harwood's role at Gold Coast Tourism Corporation?

Charles Harwood is Coordinator - Digital Marketing


What is Charles Harwood's personal email address?

Charles Harwood's personal email address is ch****[email protected]


What is Charles Harwood's business email address?

Charles Harwood's business email address is c****[email protected]


What is Charles Harwood's Phone Number?

Charles Harwood's phone (416) ***-*135


What industry does Charles Harwood work in?

Charles Harwood works in the Online Media industry.


About Charles Harwood

đź“– Summary

As the Coordinator - Digital Marketing at Gold Coast Tourism Corporation, I am responsible for the effective daily coordination and administration of digital, marketing and communications activity, in particular ensuring the functionality, content timeliness, and maintenance of GCT's industry leading digital assets. By night I am also an experienced audio engineer. Since completing a Bachelor of Creative Technology (Sound Production) in 2010, I have worked on more than 200 live music shows and entertainment productions, through a mix of both in-house roles and freelance work.Coordinator - Digital Marketing @ Responsibilities include: - The effective daily coordination and administration of digital, marketing and communications activity. In particular, ensure the ongoing functionality, content timeliness and maintenance of GCT's industry leading digital assets. - Scope, execute and project manage all technical, creative, content or user experience developments across web, mobile, social and email channels based on regular analysis to improve performance and meet targets. Provide first level support to content and campaign activities in the facilitation of timely and quality assured distribution, measurement and reporting via the owned digital assets. - Work across all business units and a diverse range of staff and management on multiple activities at any one time. Key Performance Indicators include: - The consistent and effective day-to-day management of all GCT-owned digital channels including but not limited to visitgoldcoast.com, goldcoastbusinessevents.com, International websites, themeparkcapital.com, facebook.com/visitgoldcoast, @visitgoldcoast on Instagram, various other social channels and the GCT Mobile applications - Successful scoping and project management of all new builds (mobile/web/social media/email) either through user feedback or internal stakeholders, and project manage the process with development partners to meet or exceed KPIs - Provide first level support to GCT Content/Campaign owners by managing the day-to-day work log, addressing issues and updates in a timely manner between business units and suppliers - Ensuring growth in key channel indicators including Organic session traffic, Organic conversions and reduction in Bounce-back rate From January 2015 to Present (1 year) Queensland, AustraliaFreelance Audio Engineer @ Working as a freelance audio engineer, primarily in live entertainment on the Gold Coast and Brisbane, Queensland. Experience in live entertainment, conferences, sporting events, gala dinners and more. From July 2014 to Present (1 year 6 months) Queensland, AustraliaLive Sound Engineer @ PRODUCTION - Assessing the acoustics of the performance area and assembling and operating the necessary equipment - Consulting with performers to determine the sound requirements - Selecting, positioning, adjusting and operating the equipment used for amplification - Applying technical knowledge of sound recording equipment to achieve the determined artistic objectives - Monitoring audio signals to detect sound-quality deviations or malfunctions - Anticipating and correcting any problems - Maintaining and repairing / organising repair of sound equipment - Engaging crowd / patrons during breaks by playing selections of music that will keep them excited while the band is not playing From November 2013 to August 2014 (10 months) Queensland, AustraliaInformation Systems Coordinator @ - Project management, coordination of contractors and external support agencies, liaison with stakeholders, government, partners, internal departments and executive management - Developing and maintaining accurate, informative and user-friendly websites and social media platforms - Communicating and informing members and supporters - Managing the IT Support helpdesk and ensuring the provision of support to the user-base - Provision of training on IT Systems and Processes at State, Branch and club levels - Management of internal office IT Systems, processes and administration - Integrating SLSA & SLSQ overall ICT Strategy with systems, websites and social media - Primary liaison between SLSQ & SLSA in relation to the functionality of the ICT Systems provided by SLSA to SLSQ - Primary liaison between SLSQ and its staff, Branches and Clubs in relation to the SLSA ICT Systems being utilised - Review and development of appropriate documentation for SLSQ information systems, including Disaster Management Plans - Complete ad-hoc projects as requested by the Senior Manager – Administration & Compliance From February 2013 to December 2013 (11 months) Queensland, AustraliaNational IT, Membership and Business Support Officer @ - Providing support for national web applications, websites and online systems - Improving user experience by preparation of support materials and processes - Acceptance testing of new enhancements to systems based on business procedures - Project and Events planning, coordination and management - Developing and maintaining (or coordinating the development and maintenance of) accurate, informative and user-friendly websites and social media platforms - Management of contractors and external support agencies - Provision of training on IT Systems and processes at National, State, Branch and Club levels - Management of internal office IT Systems, processes and administration - Integrating SLSA overall ICT Strategy with websites and social media - Mentoring and supporting the other SLSA IT Support Officers - Liaison with stakeholders, Government, sponsors, internal departments and executive management From February 2011 to February 2013 (2 years 1 month) Sydney, AustraliaAdministration & Marketing Officer @ Administration Officer and Customer Service Representative for Apple's marketing team on the Gold Coast, Queensland. Primary duties included Data Entry and Customer Complaints. From January 2010 to April 2011 (1 year 4 months) Queensland, AustraliaNorthern NSW Emergency Communications Supervisor @ Coordination of Surf Rescue assets, support services and officers during day to day and emergency rescue operations by the use of Radio Telecommunications. From September 2009 to April 2011 (1 year 8 months) New South Wales, AustraliaAudio Engineering Intern @ Internship as an Audio Engineer. Met / worked with a number of renowned Australian music producers including Matt Bartlem and Forrester Savell. From January 2006 to December 2009 (4 years) Queensland, AustraliaDepartment Supervisor - Dairy/Frozen @ From November 2007 to November 2009 (2 years 1 month) Queensland, AustraliaCustomer Service Assistant @ From March 2006 to November 2007 (1 year 9 months) Queensland, AustraliaQueensland Certificate of Education @ Elanora State High School From 2004 to 2008 Charles Harwood is skilled in: Internal Communications, Social Media, Customer Service, Help Desk Support, Management, Emergency Management, Software Documentation, Web Development, Event Management, Community Engagement, Sponsorship, Online Help Development, Audio Engineering, Music Production, Membership Services


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In a nutshell

Charles Harwood's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

1 year(s), 8 month(s)

Charles Harwood's Willingness to Change Jobs

Unlikely

Likely

Open to opportunity?

There's 92% chance that Charles Harwood is seeking for new opportunities

Charles Harwood's Social Media Links

www.visitg...

Charles Harwood's Achievements

Faculty Award - Music

Issued by Elanora State High School · November 2008

Faculty Award - Creative Arts Music

Issued by Elanora State High School · November 2008

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