Brad Smith's Email & Phone Number

📖 Summary

Board advisor and Co-Founder @ TribeCX From December 2016 to Present President and Chairman of the Board of Directors @ Consortium for Service Innovation From June 2008 to Present Founder / President @ Vector Business Navigation, Inc (www.vectorbn.com) From September 2015 to Present Summer Sabbatical @ Sage From July 2015 to October 2015 Executive VP – Global Customer Experience @ Sage From February 2015 to July 2015 Executive VP – North American Customer Experience @ Sage From July 2012 to January 2015 Acting Chief Marketing Officer & EVP N.A. Customer Experience @ Sage From November 2012 to August 2013 Support Services Advisory Board member @ Technology Services Industry Association (TSIA) From December 2011 to January 2013 Advisory Board member @ The Service Council From September 2010 to July 2012 Vice President – Customer Experience Group @ Yahoo! From January 2011 to July 2012 Global VP of Support Experience @ Yahoo! From November 2009 to January 2011 Sr Director/Architect of Online Support Experience @ Symantec From March 2008 to November 2009 Director of Business Development & Sales – Southeast Region @ InQuira From July 2007 to February 2008 Global VP Customer Support, commerce, communications & content groups @ VeriSign From December 2006 to July 2007 Global VP Technical Product Support @ Openwave Systems From June 2005 to December 2006 Director of Professional Services & Technical Support Operations @ Openwave Systems From March 2001 to June 2005 Sr Program Manager - Project Tsunami Y2K Readiness Global Program Lead @ Oracle From May 1996 to March 2001 Project Engineer / Program manager, LPS Group @ United Space Alliance From January 1995 to January 1996 Launch Team Systems Engineer - Sr. Project Manager @ Lockheed Martin From January 1988 to January 1995 General Manager @ Merritt Island Air Service From January 1982 to January 1988 Founder / President @ Vector Business Navigation, Inc (www.vectorbn.com)