Ashley Barrett's Email Addresses & Phone Numbers

📖 Summary

Head of Business & People Operations @ TicketManager  Under the CEO manage and direct the daily administration and operation of TicketManager's domestic offices, departments, and executive order Serve as a first point of contact between top management, staff, legal and finance teams, and industry Stakeholders Design, manage and execute on all HR and People Operation initiatives  Implement and manage company policies, procedures, and guidelines  Oversee the Office Manager and Director of Talent Acquisition Aided CEO and CFO, and Investment Banking team with Series B Financing ($19.5mm) in 2015  Managed the opening of expansions office in Los Angeles, New York City, Arizona and Chicagoo Collaborated with our outsourced project manager, vendors, and real estate brokers and completed those spaces timely and according to the company’s plans  Planned and executed, alongside marketing team, TicketManager Summit 2017 & 2019 (Corporate Conference in NYC) Planned and executed, alongside marketing team, monthly roundtable corporate sponsorship dinners for existing and prospective clients nationwide (LA, NYC, Boston, Chicago, Atlanta, Charlotte, Cleveland, Houston Planned and executed quarterly company staff meetings (offsite business meeting, followed by social event) Calabasas, CaliforniaVIP Services & Events Manager @ TicketManager  Managed existing book of business by advising clients and presenting solutions based on needs while handling ticket and event requests for major sporting events and live concerts Oversaw and ran high-value relationship management with customers comprising Fortune 500 and Global 2000 organizations  Generated $1.7mm through event booking in 2014 and $1.2mm in the first two quarters of 2015 Working closely with marketing and account management teams to explore new sales opportunities  Planned and executed various activities for marquee events and leading national concerts (Super Bowl, Final Four, Masters, Kentucky Derby; Luxury Suites, Hospitality Tents, Stadium/venue Outings, Catering, Transportation, Lodging, etc.) Produced and submitted periodic Affiliate and Sales Reports Processed, tracked, and organized all contracts, invoices, and purchase orders between customers, vendors, and professional sports teams From February 2014 to March 2015 (1 year 2 months) Calabasas, CaliforniaCustomer Support Specialist @ TicketManager  Managed high-value corporate clients and improved customer service relationships by providing technical assistance to software administrators and end-users Improved customer satisfaction levels by bridging the gap between technical support and client experience  Established and maintained the quality assurance and development of new support and ticket setup systems  Created and set up customer accounts, and coordinated and led user training's From September 2013 to January 2014 (5 months) Marketing and Communications Assistant @ UCLA Alumni Association  Under dual supervision, handled competing priorities and deadlines effectively  Reviewed and validated data and monthly renewals for memberships  Updated trafficking database of all marketing projects, maintaining records of all design and production activities  Developed and introduced an efficient organizational system of UCLA alumni products Managed inventory and merchandise requests in person, over the phone, and online Assisted in volunteer event logistics for the annual Alumni Day event From September 2012 to September 2013 (1 year 1 month) Los AngelesSales Specialist, GradPak Department @ UCLA Alumni Association  Partnered with current and former students to effectively persuade their decision making to purchase an Alumni Membership Achieved second place for 2013 GradPak campaign by demonstrating consistency and dedication Ranked #1 Sales Rep for Life-Time Memberships and overall sales using competitive sales spirit for 2012 GradPak Campaign From April 2012 to June 2013 (1 year 3 months) Non-Profit Special Events @ Race to Erase MS  Working closely with the event director helped organize and produce the 20th Annual Race to Erase MS Gala in Beverly Hills, CA Networked with celebrities along with high-level client ambassadors and collected donations for the MS auction and Gala gift bag using strong PR and sales skills Manage social media accounts (Facebook & Twitter), and raised awareness and engagement by utilizing all features of the social media marketing guidelines  Assisted in day of event logistics From October 2012 to May 2013 (8 months)