CRM Solutions Architect at AnaVation
Washington D.C. Metro Area
CRM Solutions Architect
The Carlyle Group
August 2015 to April 2017
USA TODAY & GANNETT
November 2013 to June 2015
Tysons Corner, VA
USA TODAY & GANNETT
Senior Specialist - Research/SFDC
May 2013 to November 2013
Tysons Corner, VA
Business Systems Analyst
February 2012 to March 2013
May 2010 to June 2012
State College, Pennsylvania Area & Rochester, New York
Monroe Tractor & Implement Co.
April 2011 to June 2011
TEGNA (Formerly Gannett)
June 2015 to August 2015
Tysons Corner, VA
What company does Andrew Williams work for?
Andrew Williams works for AnaVation, LLC
What is Andrew Williams's role at AnaVation, LLC?
Andrew Williams is CRM Solutions Architect
What industry does Andrew Williams work in?
Andrew Williams works in the Information Technology and Services industry.
CRM Solutions Architect @ AnaVation, LLC Salesforce.com Administrator @ The Carlyle Group Salesforce.com Administrator focusing on re-alignment of key strategic platform migrations to better align with business needs. Led the implementation of system re-architecture encompassing over 1500 components, with 200+ classes, 100+ Triggers, and 50+ Visualforce Pages. This encompassed more than 2.9 million code components and 300 manual configuration pieces and script automation's for data conversions. The project was delivered on time, and under budget. Maintain Salesforce environments for 350+ Salesforce users encompassing multiple business divisions, segments, groups, all with differential security and business requirements.Created and maintained a variety of business application environments consisting of/supported by SQL, PostgreSQL, PowerBi, Talend, JitterBit, CopyStorm, Snapshot, Eclipse, SVN.Strong experience utilizing custom objects/applications within Salesforce, relationship types, fields, security, permissions. Also encompass change via third party plugins and applications to further drive innovation and business adoption within the organization. From August 2015 to April 2017 (1 year 9 months) Rosslyn, VAEnterprise Integrations @ USA TODAY & GANNETT Implemented process to handle daily HR system synchronization between multiple Salesforce instances. Enabled auto de-activation of users and auto updating of critical HR information among those systems, eliminating a manual update process. Process eliminated lag time between HR systems and manual user status changes from days/weeks to less than 1 hour turn around.Implemented process to handle weekly update of 30,000 + Account & Lead tables with data from external sources. Process was able to eliminate manual data cleaning and matching by updating records from varying sources and allocating resources when needed to process records efficiently.Created implementation to handle daily updates of 5,000 + product tables in Salesforce on an automated schedule, which eliminated the need for manual updates and matching. Process was successfully implemented to run with no human contact, and handled all push's & pulls of data from FTP, File-shares, & Salesforce.Led project to handle financial system processing into Salesforce, enabling on demand reporting and synchronization between systems. Allowed for in-depth analysis of records and enabled teams to focus on key strengths and weaknesses within division.Managed integration project encompassing three divisions to setup automated systems processes that handled data manipulated and transformations between systems.Manage varying Enterprise Integration's between front & back end systems. Integration's span across multiple platforms from Salesforce, Ruby on Rails, IBM iSeries, MySQL, including a variety of end point databases.Created integration to sync records between multiple divisional units. Handles synchronization to provide clear channels of communication and collaboration.● Salesforce Administration● Salesforce Development● User Training & Support● Data Cleanup & Validation● Third-Party Tool Integration's● Project Management & Administration● Windows Server Integration's From November 2013 to June 2015 (1 year 8 months) Tysons Corner, VASenior Specialist - Research/SFDC @ USA TODAY & GANNETT Managed data operations for a division of 60+ individuals, and was the sole Salesforce administrator. Handled multiple groups within division to align strategic goals and processes for implementations and shifts in focus. Worked closely with varying divisions to create a uniform/cross-platform system to handle day-to-day tasks/processes. Designed and managed the largest platform/process shift to date for division, creating efficiency for multiple groups while reducing total overhead of division.● Salesforce Administration● Salesforce Development● User Training & Support● Data Cleanup & Validation● Third-Party Tool Integration's● Project Management & Administration From May 2013 to November 2013 (7 months) Tysons Corner, VABusiness Systems Analyst @ ACF Solutions Focused on Salesforce implementation for non-profits and higher education clients, ranging in size from 20-2100 users. Handled training for varying user groups across multiple divisions, with training as large as 200+ users. Led data cleanup project to consolidate accounts and provide a clean hierarchy system for accounts. Cleanup consisted of consolidation of over 300,000 accounts and related contact records. Worked on requirements gathering for higher ed clients, and created road map for system redesign and implementation. Worked with third-party vendors to provide clients with innovative products to enhance their CRM systems. Led development and testing for RFP involving multiple divisions.● Salesforce.com consultation & implementation● Definition of Business Processes● Requirements Gathering & workflow generation● Salesforce.com Systems Admin consulting● User training & ongoing support From February 2012 to March 2013 (1 year 2 months) Reston, VAOwner @ Dutch Communications Founded Dutch Communications in 2010 with the intent on providing technology solutions to individuals and small businesses. Over the course of two years I created a client base of over twenty-five partners and was able to successfully work with them to meet their goals.Also provided real world technology solutions to a wide array of individuals and companies. Specialized in web design, network and computer installation, as well as servers.1. Web Design2. Web Consulting and Analytic's3. Networking4. Computer Support & Repair5. Server Support and Repair6. Network Consulting From May 2010 to June 2012 (2 years 2 months) State College, Pennsylvania Area & Rochester, New YorkBusiness Analyst @ Monroe Tractor & Implement Co. Handled the backend CRM database with a focus on data integrity. Projects included the de-duplication and data cleaning of thousands of data points. Worked in creating new methods of data importing and ensuring viable data was being entered into the system. From April 2011 to June 2011 (3 months) Technical Architect @ TEGNA (Formerly Gannett) Salesforce.com Administrator for business unitsDesign and facilitation of data integrations between multiple systemsDesign of Salesforce instance for new business unit | NationwideManagement of project scope | design requirementsLead Technical Architect for Salesforce environments From June 2015 to August 2015 (3 months) Tysons Corner, VA
Introversion (I), Intuition (N), Thinking (T), Judging (J)
1 year(s), 1 month(s)
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