Ammar Alammar's Email Addresses & Phone Numbers

📖 Summary

Technology has been a lifelong passion of mine. I learned how to code from a young age and saw this as my craft akin to sculpting or painting. Today I lead a carefully hand picked team of experts at Salesforce.com who share the same passion for excelling in their craft. I lead the APAC Architects to deliver awesome customer centric experiences with a focus on enterprise solutions that connect businesses with customers by leveraging mobile, social and next generation digital experiences. I began my career in commercial and academic R&D then moved in to product development and finally consulting. I contributed to the development of an on-demand multi-channel contact centre, almost a decade before cloud was a fashionable trend (launched as http://contivio.com). I was also fortunate to be one of the five engineers who designed the first Australian broadband network, which saw millions receive their first ADSL connection just in time for Facebook and Gmail. My proudest professional achievements include being a key contributor to the industry's first Enterprise Wearables initiative (bit.ly/in-sfdc-wear) with my work being featured in WIRED (http://bit.ly/in-wired) and Bloomberg Business (http://bit.ly/in-bloomberg) - see my youtube channel for more creations (youtube.com/aalammar). I am also proud of having led the creation of the Technical Architect Academy program in Salesforce.com, which was incubated in Australia and delivered one of the highest certified and respected technical teams in the Salesforce eco-system. Contact me if you share these interests.Senior Practice Director - Solution Delivery @ Built and lead a team of architects, renowned for their unparalleled success in attaining certifications and expertise. Delivered innovative cloud and mobile solutions to enterprise clients and operated as the Chief Architect across APAC. Achievements include: • Established a collaborative team, with the highest benchmark for Certified Technical Architects. • Twice recipient of the ‘Manages for Success’ – Executive VP Award (2013 & 2014). • Operated as chief architect in APAC, attained all salesforce certification ( From November 2010 to Present (4 years 10 months) SydneyTechnology Manager & Lead Architect @ Led the successful delivery of the largest project of its kind in the southern hemisphere to deliver a HR/Payroll ERP for 140,000 employees as well as a set of ‘shared services’ to enable a 5-year IT roadmap (integration layer, identity, Business Intelligence, self service portals). Managed panel of eight CxO stakeholders to attain signoff. From June 2007 to November 2010 (3 years 6 months) Sydney Area, AustraliaEnterprise Architect @ Operated as the end-to-end enterprise architect defining overall technology strategy, solution architecture, project scope analysis and cost estimation. Executed on launching the largest ERP procurement n APAC (>$90M, 140,000 employees) as well as leading the implementation of the Corporate Shared Service - the consolidation of IT system across 18 organisations into shared services. From July 2006 to June 2007 (1 year) Sydney Area, AustraliaTechnical Bid Manager - Commercial Bids @ Custom-designed and delivered contact centre solutions for enterprise clients and operated as the connection between sales and engineering teams. The role’s goal was to balance custom solutions required in bid responses with product and service offerings. Attained project management certification and pioneered the model for risk assessment of custom Service Level Agreements. From August 2004 to July 2006 (2 years) Technical Specialist - Product Development @ Member of the core engineering team that led the delivery of the first national broadband network in Australia. Delivered the Architecture, design and implementation of the wholesale ADSL network that was sold to over 40 internet provides and reached millions of Australians. The product contained a variety of features that were carefully planned based on market needs, company strategy and government policy (e.g. bandwidth on demand, video on demand, hosted anti-virus, etc). From March 2002 to August 2004 (2 years 6 months) Sydney Area, AustraliaIT System Engineer - Product Development @ Hands-on design and development of a web-based contact centre service, similar to today’s Service Cloud offering by Salesforce.com. The product is now owned and offered as contivio (http://www.contivio.com), which still runs a codebase that I designed and implemented for call routing, CTI integration and predictive dialing. From October 2000 to March 2002 (1 year 6 months) Sydney Area, AustraliaResearch Engineer @ Researched & implemented proof-of-concept ideas in e-Business, web-based call centers and VPN services. From February 1999 to October 2000 (1 year 9 months) Sydney Area, AustraliaResearch Engineer - Summer Research Scholarship @ Software implementation of concepts in existing software engineering research of advanced PhD programs. Contributed to Dr. Paul Swoboda's PhD with mentions. From October 1997 to February 1998 (5 months) Sydney Area, AustraliaB.Eng, Computer Engineering, First Class Honors @ University of New South Wales From 1995 to 1998 Diploma, Project Management @ Australian College of Project Management From 2005 to 2005 High School Certificate, 96.70% - Top 3.3% of population @ St.Mary's Senior High School From 1993 to 1995 Ammar Alammar is skilled in: Cloud Computing, Solution Architecture, Integration, Enterprise Architecture, Enterprise Software, Professional Services, Salesforce.com, SaaS, Web Services, Strategy, Software Development, SOA, Program Management, Data Center, Architectures, PaaS, Java Enterprise Edition, Data Warehousing, ERP, Oracle E-Business Suite, CRM, Project Delivery, SDLC, Java, Mobile Devices, Software Engineering, Telecommunications, Business Intelligence, IT Strategy, Pre-sales, UML, Oracle Applications, Requirements Analysis, Project Management, Oracle HR, General Awesomeness, Amazon Web Services..., CRM software, Amazon Web Services, System Architecture, Analytics, Web Applications, Leadership, Team Leadership, Innovation Development, People Development, Augmented Reality, Virtual Reality, Unity3D, Digital Marketing