Specialties: Java, JavaScript C, C++, HTML, JSP, C#, MySQL Windows 98 and higher Windows Server 2003, 2008 Mac OS 10.4 and higher Active Directory, Microsoft Exchange Server, Crystal Reports Google Apps Management

IT Associate @ -Provide support for multiple school and the network on a daily basis. -Manage inventory for multiple schools in the Brooklyn area. -Troubleshoot problems within the network (Cisco infrastructure). - Assist in the screening and hiring process for Information Technology summer interns. - Monitor user trends and brainstorm suggestions for improving the staff and student experience when interacting with technology. - Manage staff and student Google accounts through Google Apps Management Console. From January 2012 to Present (3 years 10 months) Brooklyn, NYTechnical Support Analyst @ - Provide technical support to clients with PC and Mac for various office issues including but not limited to virus troubleshooting and network connectivity. - Manage users and computers through Active Directory. - Help support database and network infrastructure to ensure efficiency throughout each department. This includes account creation in Active Directory, updates and antivirus deployments. - Create and edit reports from SQL server using Crystal Reports. - Periodically assisting teams with projects using applications such as Adobe Suite and programming languages such as HTML and JavaScript. From July 2010 to January 2012 (1 year 7 months) York, Pennsylvania AreaSupport Specialist I @ - Provide technical client support for approximately 25,000 employees - Resolve computer issues such as hardware, software and support the applications of the company used by the medical industry. - Provide level one support and make decisions on how to escalate various computer problems to the second level. From June 2009 to July 2010 (1 year 2 months) Harrisburg, Pennsylvania AreaComputer Support Specialist @ Computer support for students at Gettysburg College. Handle networking issues, hardware and software. From August 2007 to May 2009 (1 year 10 months) Teacher's Assistant @ Graded and conducted office hours for Intro to Computer Science at Gettysburg College From August 2007 to May 2008 (10 months)

MS, Network Architecture @ Capella University From 2010 to 2012 BA, Computer Science, Spanish @ Gettysburg College From 2005 to 2009 Advanced Regents Diploma @ Middle College HS @ Medgar Evers College From 2001 to 2005 Adrian Johnson is skilled in: Windows Server, Google Apps, HTML, MySQL, Active Directory, Microsoft Office, Java, Microsoft Word, C#, Troubleshooting, Customer Service, Access, Linux, JavaScript, Servers, Exchange Server, C++, OS X, Microsoft Excel, Windows, Networking, SQL, Technical Support, XP, CSS, Windows 7, Web Development, Databases, PHP, Microsoft SQL Server, Outlook, Customer Support, Powershell, Network Administration, Python, System Administration, Microsoft Exchange, Windows XP