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1-10 employees
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Management Consulting
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We are a management consulting firm specializing in creating a sustained competitive advantage for our clients by collaborating to solve their most pressing challenges and achieve measurable results. With over 50 years of combined experience operating and managing off-shore, domestic and work-at-home environments, Hatch Consulting Services brings a kaleidoscope of perspectives and unique strategies that help companies rise above their competition.
Whether supporting small business start-ups with diversification strategies and cost management solutions or helping large organizations create and maintain a best-in-class service operation, Hatch Consulting Services leverages the passion, dedication and drive of its team to exceed your expectations.
Our specialties include:
Contact Center Health Assessment
Work-at-Home Readiness Assessment
Off-shore/Footprint Strategy
Workforce planning/contact center staffing strategy
Start-up/New Launch Implementations
Business Diversification strategy
Vendor/Outsourcing Assessment
Contract Management and Performance Evaluations
Hiring/Sourcing and Retention Strategy
Associate Engagement Improvement Initiatives
Risk Assessment/Compliance Audit
Sample of Systems or methodologies used in solution development initiatives:
Avaya, Rockwell, CISCO ICM, ININ, LivePerson, 24/7, Adobe Connect, NICE, Aspect, SalesForce, VOIP,
VPN, CallMiner, Verint, Astute Solutions, Radian6
Google/Adobe/Microsoft office products, Six Sigma & LEAN Methodologies, NPS, CSAT and VOC Strategies
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Hatch Consulting Services Email Formats | Example Email Formats | Percentage |
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{f}{last} | [email protected] |
75.00%
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The widely used Hatch Consulting Services email format is {f}{last} (e.g. [email protected]) with 75.00% adoption across the company.
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