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201-500 employees
View all
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outsourcing/offshoring
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15500 Erwin St. Suite 4007 Van Nuys, CA 91411,Van Nuys, CA,US
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One Contact Center is a minority-owned Contact Center / BPO Company trusted by leading brands in providing Customer Service, Sales and Recruitment Process Outsourcing.We differentiate ourselves in this space with our passion for people complimented with the latest innovation and technology in training, coaching and development to create breakthrough outcomes in Customer Experience.With an average of 20% improvement in Customer Satisfaction, First Call Resolution, Sales and Average Handle Time, we improve brand loyalty and customer retention.Our value proposition: Start of project - up to 70% from your current US costs or 10% Philippine Costs. 3 to 6 months - +/- incremental 10% costs savings and incremental revenue through efficiencies driven by innovations in agent training, coaching and development.6 + Months - incremental 2.5% to 5% savings on Volume discount.
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ONE Contact Center Email Formats | Example Email Formats | Percentage |
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{first}{l} | [email protected] |
75%
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The widely used ONE Contact Center email format is {first}{l} (e.g. [email protected]) with 75% adoption across the company.
To contact ONE Contact Center customer service number in your country click here to find.
Butch Nievera is the CEO of ONE Contact Center. To contact Butch Nievera email at [email protected].
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