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11-50 employees
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Research
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Unit 1601, No. 218 South Xiangyang Road, Xuhui District,, Shanghai, CN
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JETT is the leading brand in China delivering research, consulting and training programmes for clients who need to deliver the perfect customer experience.
Since 2004 we have been providing customised and creative programmes for companies who want to optimise their performance in four key areas:
- Customer satisfaction / customer retention / customer service
- Extra revenue generation
- Employee engagement and staff turnover
- Brand perception
Our clients include Apple, Disney, Mont blanc, VF Group, Ritz-Carlton, IHG, Starwood, Subway Restaurants and Virgin Atlantic Airways.
Our services include customer experience consulting, customer engagement research, service-focused training, mystery shopping, customer satisfaction surveys and team-building programmes.
Our team is currently located across Shanghai, Beijing and Hong Kong - with access to the whole of China.
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JETT | Customer Experience Email Formats | Example Email Formats | Percentage |
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{first}.{last} | [email protected] |
100%
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The widely used JETT | Customer Experience email format is {first}.{last} (e.g. [email protected]) with 100% adoption across the company.
To contact JETT | Customer Experience customer service number in your country click here to find.
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