Edgemont CRM, LLC

Based in Los Angeles, CA, Edgemont CRM, LLC www.edgemontcrm.com has pioneered outsourced administration and system management of Salesforce.com for small and medium sized businesses (with 10 to 200 Salesforce.com) users. Salesforce Administration is what we do! Our average client has 61 Salesforce users and utilizes Edgemont CRM to manage their Sales, Marketing or Service Cloud system at a fraction of the cost of employing a full-time Salesforce Administrator or Developer. Our complete outsourced administration service includes business process and administration best practices, total system governance, data security protocols, daily backups, field, object, report and dashboard creation and maintenance, management of Communities and daily system troubleshooting. We also build cloud based business intelligence systems that run complex analytics on the data contained inside Salesforce, using standard Salesforce reports and dashboards to deliver the reports to all users.