Randa Assaad's Email

Commercial Account Manager- GCC&India region @ October 1st ,2010 – till date o Company: Vale International S.A. o Location: DIFC, Dubai, UAE o Position: Commercial Account Manager - Iron Ore & Direct Reduction Pellet MENA - India Market Responsibilities:  Direct reduction pellet (DRP) & Iron Ore fines(IOF) sales to MENA-India via long term & short term agreements. Ensuring the highest quality standard and client satisfaction. Acting as liason between customer & internal operation.  Iron ore sales contracts and ensuring legal obligation to both parties  Iron ore market study & analysis  Documentation and various payment mode (L/C, TT, SBLC,….)  Billing & Invoicing process - SAP  Budgeting, planning and allocation of DRP product to the region ( via long term and short term view)  Demurrage monitoring & control at Sohar loading port-Oman.  Setting cost effective logistic plans for the shipping fleet  Liason between all internal departments ( Planning between Sohar-Oman port, chartering market, commercial department, production team and client  Developing reports & dashboards for the full cycle of DRP production , market & sales cycle.  Setting and monitoring KPIs. From October 2010 to Present (5 years 3 months) Deputy of General Manager & Quality Controller @ February 22nd ,2008- April 15th , 2010 o Company: Kuwait First Logistic Company o Location: Kuwait City- Kuwait o Position: Deputy of General Manager & Quality Controller Responsibilities:  Administration of systems for the mobilization of personnel; including effective communications  Liaise with clients’ logistics teams and management teams in order to support management of effective and planned service.  Liaising with the Commercial dept. to ensure cost effective delivery of logistics support, allocation and budget plan.  Maintain and develop effective communications with relevant individuals and teams  Act as the first point of contact for any queries and problem solving  Defining quality standards–Ernest & Young  Knowledge in Fidic Contracts-Experience in contract Agreement  Arbitration Team Leader: Experience in arbitration cases related to ICC-International Chamber of commerce in France ( Arbitration, budgeting,....)  Reporting directly to the General Manager From February 2008 to April 2010 (2 years 3 months) Senior Software Engineer @ July 15,2004- July 20,2007 o Company: Gain Quote - “Your Insurance Center “& “Applied General Agency” o Location: 1. Orange County- California, USa 2. Lebanon o Position: Senior Software Engineer Responsibilites:  Handling Professional Object Oriented C#, Object Oriented VB language for Web E-Business Services,ERP,Share point portals, ECM projects for USA insurance companies/brokers  Managing teams of professionals who are working on the assigned engagements From July 2004 to July 2007 (3 years 1 month)

Master's Degree, Electrical and Electronics Engineering, A @ University of Balamand- Lebanon From 2000 to 2004 Master's degree, Electrical and Electronics Engineering @ University of Balamand From 1999 to 2004 Bachelor's Degree, Bachelor of Science in Electrical Engineering, A @ University of Balamand- Lebanon From 2000 to 2002 Randa Assaad is skilled in: Computer Languages, ASP,ASP.NET-Visual Studio.NET 2000 (Object Oriented C# web and desktop applicat, SAP ERP, Microsoft Office, ASP.NET, Visual Basic, UML design