Martin Cox
Service Manager @ Listers Toyota
Service Manager at Listers Toyota
Oxford, United Kingdom
Section title
Martin Cox's Email Addresses & Phone Numbers
Martin Cox's Work Experience
Listers Toyota
Service Manager
April 2015 to Present
Cheltenhma
Bristol Street Motors
Aftersales Manager
October 2012 to Present
Cheltenham
Westway Nissan
Service Manager
June 2010 to September 2012
Steven Eagell Toyota Aylesbury
Assistant Service Manager
October 2005 to May 2010
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Martin Cox's Estimated Salary Range
Frequently Asked Questions about Martin Cox
What company does Martin Cox work for?
Martin Cox works for Listers Toyota
What is Martin Cox's role at Listers Toyota?
Martin Cox is Service Manager
What is Martin Cox's personal email address?
Martin Cox's personal email address is m****[email protected]
What is Martin Cox's business email address?
Martin Cox's business email addresses are not available
What is Martin Cox's Phone Number?
Martin Cox's phone +44 ** **** *192
What industry does Martin Cox work in?
Martin Cox works in the Automotive industry.
Who are Martin Cox's colleagues?
Martin Cox's colleague is Phil Downes
About Martin Cox
📖 Summary
Service Manager @ Running the service department and setting targets monitoring performance and managing service department staff From April 2015 to Present (7 months) CheltenhmaAftersales Manager @ Main Duties: Setting budgets for the workshop, setting targets for service advisors and technicians. Carrying out monthly appraisals. Recruiting and dismissal of staff. Managing customer satisfaction and addressing customer concerns. Managing work in progress, mot facility and daily operating controls. Supervising service reception staff and workshop staff. Holding morning meetings week days to communicate csi and targets and financials to after sales staff. Managing use of courtesy cars. Working with the Dealer principal to achieve after sales targets and forecast future targets. Managing the selling of service plans and extended warranties. Managing the use of the MOT station. Monitoring and constantly working to improve customer complete satisfaction. Managing health and safety for the workshop and service reception. Managing marketing for after sales promotions. From October 2012 to Present (3 years 1 month) CheltenhamService Manager @ Main Duties: Managing the service department and workshop. Handling customer complaints issues. Recruiting and dismissal of staff. Supervising service reception staff and workshop staff. Managing use of courtesy cars. Working with the Dealer principal to achieve after sales targets and forecast future targets. Monitoring Workshop loading and WIP targets. Managing the selling of service plans and extended warranties. Managing the use of the MOT station. Monitoring and constantly working to improve customer complete satisfaction and recommendation. Managing health and safety for the workshop and service reception. From June 2010 to September 2012 (2 years 4 months) Assistant Service Manager @ Main Duties: Carrying out Toyota body shop estimates and coordinating bodywork repairs for both retail customers and internal sales repairs. Dealing with the day to day running of the service desk and managing a six bay workshop. Handling customer complaints issues. Supervising service reception staff and workshop staff. Managing use of courtesy cars. Working with the Service Manager to achieve after sales targets. Monitoring Workshop loading and WIP targets. Selling service plans and extended warranties. Monitoring and constantly working to improve customer complete satisfaction (ccs). Trained in Hybrid electric vehicle after sales. From October 2005 to May 2010 (4 years 8 months) HNC in Motor Trade Management & engineering, Motor Trade Management and engineering @ Oxford colledge of further education From 1990 to 2000 GCSE @ Fitzharry's School From 1985 to 1990 Martin Cox is skilled in: Vehicles, Automobile, Automotive, Automotive Aftermarket, Warranty, Customer Satisfaction, Dealer Management, Customer Retention, Fleet Management, Profit, Aftersales, Dealers, Continuous Improvement, Customer Service, Sales Process, Sales Management, Account Management, Operations Management, Team Leadership, Management
Martin Cox’s Personal Email Address, Business Email, and Phone Number
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In a nutshell
Martin Cox's Personality Type
Extraversion (E), Sensing (S), Feeling (F), Judging (J)
Average Tenure
2 year(s), 8 month(s)
Martin Cox's Willingness to Change Jobs
Unlikely
Likely
Open to opportunity?
There's 94% chance that Martin Cox is seeking for new opportunities
Martin Cox's Skills
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