Manoj Gunasekaran
ServiceNow Lead Developer at Zurich Insurance Company Ltd | McKinney, Texas, United States
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Manoj Gunasekaran is a seasoned ServiceNow Lead Developer at Zurich Insurance Company Ltd, where he leverages his extensive expertise in software design, development, and integration to enhance IT service management processes. With a robust background in both development and administration of the ServiceNow platform, Manoj has become a pivotal figure in driving automation and efficiency within the organization. His advanced knowledge of JavaScript and HTML enables him to craft innovative solutions that streamline operations and improve user experience.
One of Manoj's key projects involved the automation of record creation using the Automated Test Framework, a critical initiative aimed at optimizing the performance of ServiceNow instances during data scans by Aperture. By implementing REST API integrations, he successfully addressed latency issues, ensuring that data integrity and accessibility are maintained across multiple tables. Additionally, Manoj took the initiative to create a bulk sharing mechanism for records that were not populated in the SQL database, further enhancing data management capabilities.
His proficiency in ITIL and ITSM modules, including Incident Management, Change Management, and Asset Management, positions him as a valuable resource in aligning IT services with business needs. Manoj's commitment to customer satisfaction and project management excellence is evident in his collaborative approach, working closely with cross-functional teams to deliver impactful solutions. As a thought leader in the field, Manoj continues to explore innovative strategies to leverage the ServiceNow platform, driving Zurich Insurance Company Ltd toward a more agile and responsive IT service landscape.
ServiceNow Lead Developer at Zurich Insurance Company Ltd in March 2019 to Present
ServiceNow Developer at ONEOK in November 2018 to March 2019
Software Developer (ServiceNow) at PNC in August 2017 to August 2018
ServiceNow Developer/Administrator at AB Star Groups in April 2017 to July 2017
Software Development at ServiceNow – The Enterprise Cloud Company in November 2015 to March 2017
Game Operations Assistant at Florida Institute of Technology in January 2014 to November 2015
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Florida Institute of Technology, Master of Science - MS, August 2026
Campbellsville University, Master of Science - MS, August 2026
Sri Krishna College of Engineering and Technology, Bachelor’s Degree
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Artificial Intelligence (AI)
Generative AI
agentic ai
Architecture
Solution Architecture
Architectural Design
Data Architecture
Data Governance
Troubleshooting
Platform Management
Online Support
Technical Leadership
REST APIs
System Administration
JavaScript
ServiceNow
HTML
HTML5
MySQL
Cascading Style Sheets (CSS)
PHP
Core Java
Front-end Development
pspice
Eclipse
IntelliJ IDEA
Microsoft Office
C
Microsoft Word
jQuery
Microsoft SQL Server
Agile Methodologies
Problem Management
intellij
Customer Service
project management
incident management
AngularJS
Business Analysis
Software Development Life Cycle (SDLC)
java
ITIL
itsm
SQL
Microsoft Excel
Web Services
Integration
Software Development
Web Development
servicenow
JIRA
Archer
Customer Satisfaction
Business Process Design
Single Sign-On (SSO)
CMDB
IT Service Management
Incident Management
Leadership
ServiceNow Administration
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What is Manoj Gunasekaran email address?
Email Manoj Gunasekaran at [email protected] and [email protected]. This email is the most updated Manoj Gunasekaran's email found in 2026.
What is Manoj Gunasekaran phone number?
Manoj Gunasekaran phone number is 3212620777 and 4089820786.
How to contact Manoj Gunasekaran?
To contact Manoj Gunasekaran send an email to [email protected] or [email protected]. If you want to call Manoj Gunasekaran try calling on 3212620777 and 4089820786. (updated on August 25, 2024)
What company does Manoj Gunasekaran work for?
Manoj Gunasekaran works for Zurich Insurance Company Ltd
What is Manoj Gunasekaran's role at Zurich Insurance Company Ltd?
Manoj Gunasekaran is ServiceNow Lead Developer
What industry does Manoj Gunasekaran work in?
Manoj Gunasekaran works in the Insurance industry.
Manoj Gunasekaran Email Addresses
Manoj Gunasekaran Phone Numbers
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