Process Design, Innovation and Reengineering @ UPS
Customer Experience @ UPS
Education:
Received 2 Bachelor of Science (BS) degrees, BS Degrees in 1) Transportation & Logistics and 2) Marketing @
Syracuse University - Martin J. Whitman School of Management
About:
Extensive management experience acquired from a wide range of unique projects and assignments within UPS, Fuji Photo Film and Unilever; including Customer Experience, Business Development, New Product Development, Sales and Sales Support Training, Supply Chain Management, Strategic Accounts, Retail Services. In addition, have also been an Adjunct Professor at Shorter College (Marietta, GA) and Mercy College (White
Extensive management experience acquired from a wide range of unique projects and assignments within UPS, Fuji Photo Film and Unilever; including Customer Experience, Business Development, New Product Development, Sales and Sales Support Training, Supply Chain Management, Strategic Accounts, Retail Services. In addition, have also been an Adjunct Professor at Shorter College (Marietta, GA) and Mercy College (White Plains, NY) teaching a variety of management subjects. In addition to teaching and training, enjoy writing and have been published in a variety of trade publications such as Transportation & Distribution, Inbound Logistics, Global Trade, Small Business Success, Purchasing and 24x7 since 1991.
Customer Experience @ Benchmarking against best-in-class companies, developing journey maps, creating personas, developing detailed process maps for reengineering, communicate internal and external value, voice of the customer reports, etc. From July 2011 to Present (4 years 6 months) Greater Atlanta AreaGlobal Sales Training @ From February 2008 to June 2011 (3 years 5 months) Greater Atlanta AreaRetail Services @ From January 2004 to January 2008 (4 years 1 month) Greater Atlanta AreaHigh Tech Solutions @ From October 2001 to December 2003 (2 years 3 months) Greater Atlanta Area
Master of Business Administration (MBA), Business Administration and Management, General @ Long Island University From 1988 to 1992 Bachelor of Science (BS), Dual Degrees in both 1) Transportation & Logistics and 2) Marketing, 3.7 @ Syracuse University - Martin J. Whitman School of Management From 1979 to 1983 Jeffrey Fischer is skilled in: Transportation, Operations Management, Process Improvement, Cross-functional Team Leadership, Management, Logistics, Supply Chain Management, Transportation Management, Strategic Planning, Leadership, Logistics Management, Creative Writing, Employee Training, Public Speaking, Financial Planning
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