Eric Torres
Aftersales Consultant / Team Leader at Keyloop | Azcapotzalco, Mexico City, Mexico
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Eric Martinez Torres is a seasoned Aftersales Consultant and Team Leader at Keyloop, where he leverages his extensive engineering background to drive project management initiatives and enhance operational efficiency within the automotive sector. With a comprehensive understanding of dealership management systems (DMS), Eric specializes in the implementation of innovative solutions that streamline post-sales processes, ensuring that clients maximize their productivity and service quality.
In his current role, Eric leads cross-functional teams in the deployment of DMS upgrades, focusing on the intricacies of aftersales operations. Notably, he successfully executed the upgrade of the Business Blue Print for versions 4.7 and 4.8, which introduced significant enhancements for Mercedes Benz dealerships, including improved interfaces and optimized workflows. His ability to navigate multicultural environments and foster collaboration among diverse teams has been instrumental in achieving project milestones and delivering exceptional results.
Eric's expertise extends beyond technical implementation; he is also a skilled trainer in standardized work practices, drawing on methodologies from Robert Bosch to elevate team performance. His proficiency in Microsoft Office tools, particularly Excel and PowerPoint, enables him to present complex data in an accessible manner, facilitating informed decision-making. With strong emotional intelligence and strategic reflection skills, Eric effectively communicates with stakeholders at all levels, ensuring alignment with organizational goals.
As a forward-thinking leader, Eric remains adaptable to industry changes, continuously seeking innovative approaches to problem-solving. His commitment to excellence and passion for enhancing aftersales operations position him as a key asset to Keyloop and the broader automotive industry.
Aftersales Consultant / Team Leader at Keyloop in March 2021 to Present
Aftersales Consultant at CDK Global in November 2015 to February 2021
Consultor de implementación at IT Group in July 2012 to October 2015
Resdidente Industrial at Robert Bosch GmbH in September 2010 to February 2011
Practicante at Honda Perinorte in February 2010 to July 2010
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Instituto Politécnico Nacional, Engineer's degree, February 2026
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Resolución de problemas
Investigación y desarrollo
Conocimiento del proceso de Post-venta de una agencia
Capacitacion en Trabajo estandarizado (Robert Bosh)
Capacitacion en Solucion de Problemas (Robert Bosch)
Optimizacion de tiempos
Mecanica general
Liderazgo de equipos
Planificación estratégica
Trabajo en equipo
Microsoft Word
Servicio de atención al cliente
Microsoft Excel
Gestión de proyectos
Liderazgo
Microsoft Office
Desarrollo de productos
Inglés
Manufactura
Administración y dirección de empresas
Mejora continua
Estrategia empresarial
Microsoft PowerPoint
Mejora de procesos
Lean manufacturing
Comunicación escrita
Comunicación empresarial
Atención al cliente
Comunicación
Inteligencia emocional
Desarrollo personal
Comunicaciones escritas comerciales
Reflexión estratégica
Liderazgo colaborativo
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Discover more about KeyloopWhat is Eric Martinez Torres email address?
Email Eric Martinez Torres at [email protected] and [email protected]. This email is the most updated Eric Martinez Torres's email found in 2026.
What is Eric Martinez Torres phone number?
Eric Martinez Torres phone number is 5538014494.
How to contact Eric Martinez Torres?
To contact Eric Martinez Torres send an email to [email protected] or [email protected]. If you want to call Eric Martinez Torres try calling on 5538014494. (updated on February 04, 2025)
What company does Eric Torres work for?
Eric Torres works for Keyloop
What is Eric Torres's role at Keyloop?
Eric Torres is Aftersales Consultant / Team Leader
What industry does Eric Torres work in?
Eric Torres works in the Computer Software industry.
Eric Torres Email Addresses
Eric Torres Phone Numbers
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