TKM Customer Solutions, founded in 1999 and headquartered in Mexico City, has established itself as a premier strategic partner for leading Mexican enterprises. With a robust infrastructure of 5,000 workstations, TKM has consistently demonstrated revenue growth while earning the trust and loyalty of its clients, who serve as references for the company's exceptional service quality.
Specializing in a comprehensive suite of services, TKM excels in optimizing business processes across various sectors, including Human Resources, Recruitment, Training for Contact Center staff, and Customer Service. The company also offers seamless IT integration with clients' enterprise applications, ensuring that businesses can operate efficiently and effectively. TKM's nearshore outsourcing model from Mexico provides a natural and advantageous solution for companies looking to deliver high-quality, competitively priced services in Spanish, particularly to the growing US Hispanic population.
Utilizing cutting-edge technologies and best practices in customer engagement, TKM is dedicated to enhancing the customer experience through tailored solutions that meet the unique needs of each client. By focusing on excellence and innovation, TKM Customer Solutions continues to be a trusted partner for organizations seeking to improve their operational efficiency and customer satisfaction in an increasingly competitive landscape.
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501-1,000 employees
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Outsourcing/Offshoring
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Amores 321, Col. Del Valle, Ciudad de México, MX
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1999
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Customer Experience, Contact Center, Outbound Telemarketing Services, Backoffice Services, Inbound Contact Interactions, Nearshore Business Process Outsourcing
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