About Telecontact
Telecontact started in 1999 among first outsourcing call centers in Russia. Now we are the leaders of Russian outsourcing contact centers market.- 19 separate call centers sites: over 4 500 employees - The pioneer in call center-specialized recruiting and HR methodologies; in-house training techniques since 2001 - The first IP call center in Eastern Europe; first in Russia professional WFM system implementation - Own high performance SMS and IVR processing facilities, extraordinary set of communication channels including latest web and mobile technologies - Telecom provider license and own data exchange interfaces with key telecom operators in Russia
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51-200 employees
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Outsourcing and Offshoring Consulting
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1999
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Call Center, Contact Center, Telemarketing
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Frequently Asked Questions about Telecontact
The decision makers in Telecontact are Julia Cherenkova, Ilya Smirnov, Denis Ukrainets, etc. Click to Find Telecontact decision makers emails.
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