About Qvantel

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Website
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Employees
11-50 employees View all link out icon
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Industry
Telecommunications
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Location
Lautatarhankatu 6, Helsinki, FI
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Information
Qvantel is leading the evolution of Digital BSS. Qvantel Flex BSS is a no-code, cloud-native Digital BSS that is enabling communication service providers (CSPs) to quickly transform to digital-first companies. By pioneering the use of no-code technology in telecoms Qvantel Flex BSS enables CSPs to react quickly to new opportunities and develop new offers, processes and business models. In the digital telecoms and 5G markets CSPs will need a new level of agility in BSS that is unimaginable in legacy systems. New offers and processes need to be developed, tested and in production in hours – not months. Using no-code technology Qvantel Flex BSS delivers this level of agility to CSPs. Headquartered in Finland, with over 20 offices world-wide, Qvantel is a global, product-based company. Our focus on turning innovation into business value for our customers is built on our roots of Nordic telecoms research and development. Our customers include leading CSPs, telecoms groups, MVNEs / MVNOs and digital-first sub-brands. Qvantel software delivers the best customer experience possible for over 230 million telecoms customers covering mobile, fixed and TV services.

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Frequently Asked Questions about Qvantel

Who is the CEO of Qvantel?

Mahender Nandikonda is the CEO of Qvantel. To contact Mahender Nandikonda email at [email protected] or [email protected]. Or you may call +358447222101

Who are the decision makers in Qvantel?

The decision makers in Qvantel are Anabel Perez Diaz, Jorge Hermoso Bernabeu, Manish Kumar, etc. Click to Find Qvantel decision makers emails.

What is Qvantel Flex BSS and how does it benefit communication service providers?

Qvantel Flex BSS is a no-code, cloud-native Digital Business Support System designed to help communication service providers (CSPs) transition to a digital-first model. It enables CSPs to enhance customer engagement, streamline operations, and accelerate their digital transformation. By utilizing a no-code approach, businesses can quickly adapt their services and offerings without extensive coding, allowing for rapid deployment of new features and services that meet evolving customer needs.

How does Qvantel support digital transformation for telecommunications companies?

Qvantel supports digital transformation by providing a comprehensive suite of solutions that facilitate the modernization of business processes and customer engagement strategies. Their cloud-native architecture allows for seamless integration with existing systems, while their focus on customer experience management (CEM) ensures that CSPs can deliver personalized and responsive services. This holistic approach helps telecommunications companies not only to improve operational efficiency but also to enhance customer satisfaction and loyalty.

What industries does Qvantel serve, and what specific solutions do they offer?

Qvantel primarily serves the telecommunications industry, focusing on communication service providers (CSPs). Their solutions include Digital BSS, customer engagement platforms, and cloud services that enable CSPs to manage customer relationships effectively, optimize service delivery, and enhance overall business performance. Additionally, Qvantel's offerings are designed to be flexible and scalable, making them suitable for various telecommunications segments, including mobile, fixed-line, and broadband services.

What role does customer engagement play in Qvantel's service offerings?

Customer engagement is a core component of Qvantel's service offerings. Their solutions are designed to enhance interactions between CSPs and their customers, providing tools for personalized communication, feedback collection, and service optimization. By leveraging data analytics and customer insights, Qvantel helps CSPs create tailored experiences that drive customer satisfaction and retention, ultimately leading to increased revenue and market competitiveness.

Can Qvantel's solutions be integrated with existing IT systems?

Yes, Qvantel's solutions are designed with integration in mind. Their cloud-native architecture allows for seamless connectivity with existing IT systems and third-party applications. This flexibility ensures that CSPs can leverage their current investments while adopting new technologies and processes. Qvantel provides support for integration through APIs and other tools, enabling a smooth transition to a more digital and agile operational model.

What advantages does a no-code platform offer for digital business transformation?

A no-code platform, such as Qvantel Flex BSS, offers several advantages for digital business transformation. Firstly, it allows non-technical users to create and modify applications without needing extensive programming knowledge, which accelerates the development process. Secondly, it reduces the dependency on IT resources, enabling faster response times to market changes and customer demands. Lastly, it empowers organizations to innovate and iterate on their services quickly, fostering a culture of agility and continuous improvement.

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