TOA Technologies, now a part of Oracle, provides cloud-based field service management applications. Our field service management solution improves customer service while dramatically reducing operational costs and delivering immediate and lasting return on investment.
As a complete on-demand solution, TOA’s solution uses time-based pattern recognition and predictive analytics to reduce customer wait times while increasing field workforce efficiency. TOA’s solution is cloud-based, quickly deployed, highly configurable and easily integrated with existing CRM, ERP and other solutions.
Across four continents, TOA’s field service solution manages mobile workforces for some of the world’s most recognizable global brands in the satellite/cable/broadband, telecom, utilities, insurance, home services and retail industries.
TOA has been named a Leader in the Gartner Magic Quadrant for Field Service Management, 2012 and 2013, and was acquired by Oracle in July 2014. For more information, visit http://oracle.com/toatechnologies.
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51-200 employees
View all TOA Technologies employees
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Information Technology & Services
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3333 Richmond Road, Suite 420, Beachwood, OH 44122-4196, US
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2003
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Field Service Software, Service Management Software, Field Service Management Software, Workforce Management Software, Field Service Management, Service Scheduling Software, Mobile Workforce Management, Workforce Management Solutions
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Rick Kennedy is the CEO of Oracle | TOA Technologies. To contact Rick Kennedy email at [email protected].
The decision makers in Oracle | TOA Technologies are Marcus Mccaffery, Raser Lack, Rick Kennedy, etc. Click to Find Oracle | TOA Technologies decision makers emails.
You can reach TOA Technologies support through the Oracle Customer Support portal. Simply log in with your credentials, and navigate to the support section for assistance. Alternatively, you can contact their customer service hotline for immediate help.
TOA Technologies provides field service management solutions across various industries, including telecommunications, utilities, healthcare, and retail. Their software is designed to enhance operational efficiency and customer satisfaction in any sector that relies on field service operations.
Yes, you can find a directory of key contacts and staff members on the Oracle website under the TOA Technologies section. This directory includes roles and responsibilities, helping you connect with the right person for your inquiries.
TOA's field service management software allows you to manage various services, including service scheduling, workforce management, and mobile workforce operations. This comprehensive solution streamlines processes, enhances communication, and improves overall service delivery.
TOA Technologies enhances customer service by providing real-time visibility into field operations, optimizing service scheduling, and enabling effective communication between field technicians and customers. This results in faster response times and improved customer satisfaction.
The key benefits of TOA's cloud-based applications include reduced operational costs, improved efficiency, and a quick return on investment. Additionally, the solution offers scalability and flexibility, allowing businesses to adapt to changing demands seamlessly.
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