About TOA Technologies

TOA Technologies, now a part of Oracle, provides cloud-based field service management applications. Our field service management solution improves customer service while dramatically reducing operational costs and delivering immediate and lasting return on investment.

As a complete on-demand solution, TOA’s solution uses time-based pattern recognition and predictive analytics to reduce customer wait times while increasing field workforce efficiency. TOA’s solution is cloud-based, quickly deployed, highly configurable and easily integrated with existing CRM, ERP and other solutions.

Across four continents, TOA’s field service solution manages mobile workforces for some of the world’s most recognizable global brands in the satellite/cable/broadband, telecom, utilities, insurance, home services and retail industries.

TOA has been named a Leader in the Gartner Magic Quadrant for Field Service Management, 2012 and 2013, and was acquired by Oracle in July 2014. For more information, visit http://oracle.com/toatechnologies.

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Website
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Employees
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Industry
Information Technology & Services
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Location
3333 Richmond Road, Suite 420, Beachwood, OH 44122-4196, US
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Founded
2003
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Keywords
Field Service Software, Service Management Software, Field Service Management Software, Workforce Management Software, Field Service Management, Service Scheduling Software, Mobile Workforce Management, Workforce Management Solutions

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Information Technology & Services
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Frequently Asked Questions about TOA Technologies

Who is the CEO of Oracle | TOA Technologies?

Rick Kennedy is the CEO of Oracle | TOA Technologies. To contact Rick Kennedy email at [email protected].

Who are the decision makers in Oracle | TOA Technologies?

The decision makers in Oracle | TOA Technologies are Marcus Mccaffery, Raser Lack, Rick Kennedy, etc. Click to Find Oracle | TOA Technologies decision makers emails.

How can I contact TOA Technologies for support regarding field service management solutions?

You can reach TOA Technologies support through the Oracle Customer Support portal. Simply log in with your credentials, and navigate to the support section for assistance. Alternatively, you can contact their customer service hotline for immediate help.

What industries does TOA Technologies serve with its field service management solutions?

TOA Technologies provides field service management solutions across various industries, including telecommunications, utilities, healthcare, and retail. Their software is designed to enhance operational efficiency and customer satisfaction in any sector that relies on field service operations.

Is there a directory of staff or contacts for TOA Technologies?

Yes, you can find a directory of key contacts and staff members on the Oracle website under the TOA Technologies section. This directory includes roles and responsibilities, helping you connect with the right person for your inquiries.

What types of services can I manage using TOA's field service management software?

TOA's field service management software allows you to manage various services, including service scheduling, workforce management, and mobile workforce operations. This comprehensive solution streamlines processes, enhances communication, and improves overall service delivery.

How does TOA Technologies improve customer service through its solutions?

TOA Technologies enhances customer service by providing real-time visibility into field operations, optimizing service scheduling, and enabling effective communication between field technicians and customers. This results in faster response times and improved customer satisfaction.

What are the key benefits of using TOA's cloud-based field service management applications?

The key benefits of TOA's cloud-based applications include reduced operational costs, improved efficiency, and a quick return on investment. Additionally, the solution offers scalability and flexibility, allowing businesses to adapt to changing demands seamlessly.

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