About Natuna S.p.A.

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Website
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Employees
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Industry
Facilities Services
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Location
via Licio Giorgeri 93, Roma, Italia 00165, IT
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Information
Nel complesso e variegato mondo dell’Integrated Facility Management Services, Natuna è emersa e si è distinta per la sua grande flessibilità organizzativa e la qualità dei servizi erogati che le hanno consentito di imporsi come leader nella fornitura di servizi ad elevato contenuto tecnologico e qualitativo e di confermarsi quale sicuro riferimento nel complesso mondo della gestione di patrimoni immobiliari, sia in ambito pubblico che privato. Natuna gestisce i servizi con l’obbiettivo della completa soddisfazione degli utenti degli immobili. Il raggiungimento di tale risultato ispira Natuna nella ricerca di miglioramenti continui nell’organizzazione delle attività intraprese, che sono possibili grazie al concorso di tutti coloro che sono impegnati nell’ambito dei servizi, a prescindere dalle mansioni svolte. L’utilizzo diffuso delle più moderne tecnologie informatiche permette a Natuna di ottenere significativi vantaggi competitivi che si straducono per il cliente in Qualità al giusto prezzo. Comunicazione, Condivisione e Certificazione dei risultati sono le 3C che distinguo Natuna dai propri competitor e che le permettono di operare in un mercato in continua evoluzione senza rinunciare alla costante ricerca della qualità e dell’innovazione. Particolare attenzione viene, quindi, posta nella selezione, ma ancora più nella motivazione delle risorse umane impiegate, che operano per il conseguimento di un unico obbiettivo comune. Tratto distintivo in tal senso è la scuola di formazione interna, Natuna Accademy, strumento con il quale certificare l’esperienza e la professionalità delle risorse umane attraverso un percorso di crescita condiviso con il Cliente e per il Cliente.

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Frequently Asked Questions about Natuna S.p.A.

What types of services does Natuna S.p.A. offer in the Integrated Facility Management sector?

Natuna S.p.A. provides a comprehensive range of services within the Integrated Facility Management sector, including Global Services, Facility Management, Call Center operations, Technological Systems management, Energy Diagnosis, Energy Services, Fleet Management, Emergency Services, E.S.Co. (Energy Service Company) solutions, Real Estate Management, Computerized Management, and Environmental Cleaning and Hygiene services. This diverse portfolio allows us to cater to various client needs effectively.

How does Natuna ensure the quality of its services?

Natuna S.p.A. emphasizes quality through a robust organizational structure and a commitment to continuous improvement. We implement standardized processes, regular training for our staff, and utilize advanced technology to monitor service delivery. Additionally, we gather client feedback to refine our services continually, ensuring we meet and exceed industry standards and client expectations.

In which industries does Natuna S.p.A. operate?

Natuna S.p.A. serves a wide array of industries, including but not limited to corporate offices, healthcare facilities, educational institutions, industrial sites, and retail environments. Our flexible service offerings are tailored to meet the specific requirements of each sector, ensuring optimal operational efficiency and client satisfaction.

What is the role of the Call Center services provided by Natuna?

The Call Center services at Natuna S.p.A. play a crucial role in managing client communications and support. Our Call Center is equipped to handle inquiries, provide assistance, and coordinate service requests efficiently. This ensures that our clients receive timely responses and solutions, enhancing overall service delivery and client experience.

Can Natuna assist with energy management and sustainability initiatives?

Yes, Natuna S.p.A. offers specialized services in energy management, including Energy Diagnosis and E.S.Co. solutions. We work with clients to identify energy-saving opportunities, implement sustainable practices, and manage energy consumption effectively. Our goal is to help organizations reduce their environmental impact while optimizing operational costs.

What measures does Natuna take for emergency services and rapid intervention?

Natuna S.p.A. is committed to providing prompt emergency services and rapid intervention solutions. We have a dedicated team trained to respond quickly to various emergencies, ensuring minimal disruption to our clients' operations. Our proactive approach includes regular maintenance checks and contingency planning, allowing us to address potential issues before they escalate.

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