About Mass Markets
CONTACT CENTER SERVICES
INNOVATIVE, HIGH-PERFORMANCE SOLUTIONS THAT WORK
Mass Markets executes domestic omni-channel, inbound and outbound contact center services on behalf of some of the most recognizable brands in the world. As an industry leader with deep expertise in managing interactions across the customer lifecycle, Mass Markets connects customer service, inside sales, market research, automated customer contact and back-office business processes into comprehensive, flexible solutions. Servicing a range of industries, Mass Markets designs high-performance, analytics-driven solutions that produce real results. Under its signature Anything-as-a-Service platform, Mass Markets provides a suite of services and technology that extends beyond the contact center to enable organizations to better target and connect with customers. Anything-as-a-Service accelerates the transformation of business by utilizing intelligent infrastructure and domestic labor to provide significant cost advantages and superior technological footing to businesses that challenge the status quo.
checkmark_element_blue_cropped_transparent 100% USA-based operations since 2003 with eight consecutive years on Inc.’s Fastest Growing Companies.
NEXT GENERATION CONTACT CENTER SOLUTIONS
MASS MARKETS CONNECTS PEOPLE, TECHNOLOGY AND INFRASTRUCTURE TO DELIVER INNOVATIVE, INDUSTRY-LEADING SOLUTIONS
Since inception in 2003, the foundation of our success has been built on our ability to form lasting partnerships with clients by providing high-impact contact center services. Outsourcing customer interactions, when done correctly, does more than simply improve the bottom line. It also creates efficiency, improves customer interactions and constantly evolves to ensure that customer experience is a competitive advantage for our clients. This philosophy, along with our core belief that business evolution is infinite, has made Mass Markets a trusted industry leader in business process outsourcing.
|
|
|
201-500 employees
View all Mass Markets employees
|
|
Information Technology & Services
|
|
2937 Sierra Ct. SW, Iowa City, IA, Iowa 52240, US
|
|
2003
|
|
Order Processing, Back Office, Managed Services, Account Management, Market Research, Lead Generation, Tech Support, Customer Service, Demand Generation, Inside Sales, Reservations, Retention/Winback, Acd/Dialer Software, Auto Dialing, Ib & Ob - B2B & B2C, Pre Charge-Off
|
Mass Markets Alternatives
Mass Markets Staff Directory
Search Mass Markets Staff Directory
Find accurate personal emails, work emails and phone numbers for employees
Supercharge your
Prospecting &
Outreach with
ContactOut
Supercharge your Prospecting &
Outreach with ContactOut
Find countless prospects outside of LinkedIn fast
Accelerate prospecting with instant access to 300M professionals from 30M companies with the right contact details.
