Market Probe
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About Market Probe
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11-50 employees
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Market Research
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2655 N Mayfair Road, Milwaukee, WI 53226, US
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Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations. Our Voice of Market approach includes the latest multi-channel customer experience management solutions, with a strong focus on feedback systems designed to the needs of front line managers and channel partners in Business to Business programs.
Our research shows that good customer experiences elevate the value of the brand in a customer’s eyes, resulting in customers freely sharing their good experiences in social media and other personal channels. We have seen that this helps brands attract new customers, thus growing their business. To capture these combined benefits, Market Probe has defined a new construct - customer advocacy. Advocacy drives loyalty and customer growth, making it the most powerful metric for a business to monitor.
Every customer experiences a progression of stages in their product ownership. Loyalty and advocacy have to be earned by a brand by providing good experiences to customers across their product ownership. Our comprehensive approach to business solutions includes capabilities such as data visualization, configurable dashboard modules, social media analytics, benchmarking, software based coding and text analytics. We harness these tools to deliver insights that reveal the impact of customer experiences on customer loyalty and advocacy, leading to business growth for our clients. Market Probe has particular expertise in helping clients migrate their programs from traditional tools to digital data collection platforms, with the appropriate calibrations that protect historical measurements. This helps our clients with enhanced response rates, customer engagement and cost savings. Our approach also delivers value by expanding the scope of our client’s market feedback programs to critical customer facing operations that may not have been completely covered using traditional data collection methods.
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Frequently Asked Questions about Market Probe
Tanniru Rao is the CEO of Market Probe. To contact Tanniru Rao email at [email protected].
The decision makers in Market Probe are Anderson, Bob Jasper, Carol French, etc. Click to Find Market Probe decision makers emails.
You can reach Market Probe by visiting their website and filling out the contact form. Alternatively, you can call their customer service number or send an email to their support team. They are committed to responding promptly to all inquiries.
Market Probe does not publicly list a staff directory on their website. However, you can contact their main office for specific inquiries about team members or to connect with a particular department related to your needs.
Market Probe supports a variety of industries, including Health & Pharma, Crop Science & Animal Health, and B2B/B2C sectors. Their tailored research solutions cater to diverse market needs, ensuring comprehensive insights for improved business operations.
Yes, Market Probe offers demos of their customer experience management solutions. Interested parties can contact their sales team through the website to schedule a personalized demonstration and learn how their technology can benefit your organization.
Market Probe specializes in multi-channel feedback systems designed to gather and analyze customer insights. Their solutions include employee engagement surveys, customer satisfaction assessments, and brand advocacy programs, all aimed at enhancing business performance.
Market Probe employs rigorous methodologies and advanced analytics to ensure the quality of their market research. Their team of experts conducts thorough analyses, leveraging technology to deliver reliable insights that drive informed decision-making for their clients.
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