Lowell

Colin Storrar is the CEO of Lowell. To contact Colin Storrar email at [email protected].

The decision makers in Lowell are Carla Graham, Colin Storrar, Morten Engelbaek, etc. Click to Find Lowell decision makers emails.

Lowell provides a comprehensive range of credit management services, including debt collection, debt purchase, and customer insight solutions. Their approach is data-driven, ensuring that they can tailor their services to meet the specific needs of clients across various industries. They focus on ethical practices and aim to enhance the credit experience for both businesses and consumers.

Lowell is committed to ethical debt collection practices, which are at the core of their operations. They adhere to strict guidelines set by regulatory bodies and are members of the Credit Services Association (CSA) and the Debt Buyers & Sellers Group (DBSG). Their award-winning training and development programs ensure that their staff are well-equipped to handle sensitive situations with care and respect, aiming to maintain positive relationships between creditors and debtors.

Lowell operates in several European countries, including the UK, Germany, Austria, Switzerland, Denmark, Norway, and Finland. This extensive presence allows them to provide tailored credit management solutions that cater to the unique regulatory and market conditions of each region.

Lowell supports a diverse range of industries, including telecommunications, utilities, retail, and financial services. Their expertise in data-driven debt management allows them to adapt their strategies to the specific challenges and requirements of each sector, helping businesses improve their credit management processes and recover outstanding debts effectively.

Lowell has received several accolades for its commitment to ethical practices and customer service excellence. They hold the Investor in People Gold accreditation, which recognizes their dedication to employee development and engagement. Additionally, they have been awarded the Investor in Customers Gold award, highlighting their focus on delivering exceptional customer experiences and satisfaction.

Data plays a crucial role in Lowell's debt management solutions. They leverage advanced analytics and customer insight to inform their strategies, allowing them to identify trends, assess risk, and tailor their collection approaches. This data-driven methodology not only enhances recovery rates but also ensures that interactions with debtors are handled in a respectful and constructive manner.