About Lakeland
As one of the UK's home shopping pioneers with nearly half a century of experience under our belts, Lakeland offer an unrivalled collection of creative kitchenware, practical ideas for the home and garden, and inspiring gifts from all over the world. Our buyers search for innovative products that make life easier, before putting them through a rigorous selection and testing process to ensure they meet our exacting standards.
From everyday utensils and preserving basics, to never-seen-before cookware; if they've made it into our range, you can be sure they'll be long-lasting and offer great value for money. We are so confident of this that every item is backed by our reassuring, no-quibble guarantee. If for any reason you aren't 100% happy, you'll get your money back, no questions asked. It's this kind of dedication to service that has gained us such a loyal customer following over the years.
Founded in the early 60s, we're a family-owned business with the same strong values of quality and customer care now as when we first started. From selling plastic bags for home freezing from a garage in Windermere, to over 4000 kitchen and home solutions today, Lakeland has grown to see us sending out thousands of parcels a day from our despatch centre, and we currently have 68 stores nationwide stretching from Inverness to Truro... and more in the pipeline!
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501-1,000 employees
View all Lakeland employees
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Retail
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Alexandra Buildings, Windermere, Cumbria LA23 1BQ, GB
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1964
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Retail, Customer Service, Innovation, Kitchenware
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Frequently Asked Questions about Lakeland
Doug Verne is the CEO of Lakeland. To contact Doug Verne email at [email protected] or [email protected].
The decision makers in Lakeland are Cj Tee, Doug Verne, Kent Shell, etc. Click to Find Lakeland decision makers emails.
Lakeland offers a wide variety of kitchenware, including cookware, bakeware, food storage solutions, kitchen gadgets, and utensils. Their collection features innovative products designed to make cooking and food preparation easier and more enjoyable. Whether you're looking for high-quality non-stick pans, unique baking molds, or practical food storage containers, Lakeland has something to meet your needs.
Currently, Lakeland primarily focuses on the UK market and does not offer international shipping for most products. However, they do have a selection of items available for delivery to certain international locations. Customers outside the UK are encouraged to check the website or contact customer service for specific details regarding international orders.
Lakeland has a customer-friendly return policy that allows customers to return items within 30 days of purchase for a full refund or exchange, provided the items are unused and in their original packaging. If an item is faulty or damaged, customers can return it for a replacement or refund at any time. To initiate a return, customers can visit the Lakeland website or contact customer service for assistance.
Yes, Lakeland offers a loyalty program called 'Lakeland Rewards' where customers can earn points on their purchases. These points can be redeemed for discounts on future orders. Additionally, Lakeland frequently runs promotions and seasonal sales, which are advertised on their website and through their newsletters. Signing up for their email updates is a great way to stay informed about upcoming deals.
Absolutely! Lakeland is known for its innovative kitchen solutions that simplify cooking and food preparation. They regularly introduce new products that incorporate the latest technology and design trends. From multi-functional kitchen gadgets to unique storage solutions, Lakeland is dedicated to providing creative ideas that enhance the cooking experience. Customers can explore the 'New In' section on their website to discover the latest innovations.
Lakeland occasionally hosts cooking demonstrations and workshops at select store locations, where customers can learn new cooking techniques and discover how to use various kitchen products effectively. These events are designed to inspire and educate home cooks of all skill levels. For the latest information on upcoming classes and events, customers can check the Lakeland website or inquire at their local store.
Lakeland Staff Directory
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