About Genesys Conferencing

Genesys Conferencing has been a leading provider of converged collaboration and communication services for 20 years to thousands of organizations worldwide, including more than 200 of the Fortune Global 500. Genesys Conferencing offers the industry’s most advanced and comprehensive portfolio of virtual communication and collaboration services.

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Website
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Employees
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Industry
Telecommunications
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Location
Chicago, Chicago, SG
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Founded
1986
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Keywords
Conferencing, Collaboration, Unified Communications

Genesys Conferencing Alternatives

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telecommunications

Frequently Asked Questions about Genesys Conferencing

Who is the CEO of Genesys Conferencing?

Ulrika Sandborg is the CEO of Genesys Conferencing. To contact Ulrika Sandborg email at [email protected].

Who are the decision makers in Genesys Conferencing?

The decision makers in Genesys Conferencing are Akemi Iwanami, Bruno Gonzalez, Don Hellyer, etc. Click to Find Genesys Conferencing decision makers emails.

What types of conferencing services does Genesys Conferencing offer?

Genesys Conferencing provides a wide range of conferencing services, including audio conferencing, video conferencing, and web conferencing. These services are designed to facilitate effective communication and collaboration among teams, regardless of their location. The platform supports high-quality audio and video, screen sharing, and recording capabilities, making it suitable for business meetings, webinars, and virtual events.

How does Genesys Conferencing ensure the security of its communication services?

Genesys Conferencing prioritizes the security and privacy of its users by implementing robust security measures. These include end-to-end encryption for audio and video calls, secure access controls, and compliance with industry standards such as GDPR and HIPAA. Additionally, the platform offers features like password protection for meetings and the ability to restrict access to authorized participants only.

Can Genesys Conferencing integrate with other business tools and platforms?

Yes, Genesys Conferencing is designed to seamlessly integrate with various business tools and platforms, including popular productivity suites like Microsoft Office 365, Google Workspace, and CRM systems. This integration allows users to schedule and join meetings directly from their calendars, enhancing workflow efficiency and collaboration across teams.

What industries does Genesys Conferencing serve?

Genesys Conferencing serves a diverse range of industries, including finance, healthcare, education, technology, and government. The platform is tailored to meet the unique communication needs of each sector, providing solutions that enhance collaboration, improve productivity, and support remote work initiatives.

Is there a mobile app available for Genesys Conferencing services?

Yes, Genesys Conferencing offers a mobile app that allows users to join meetings, collaborate, and communicate on the go. The app is available for both iOS and Android devices, providing a user-friendly interface that ensures a seamless experience for participants, whether they are in the office or working remotely.

What support options are available for Genesys Conferencing customers?

Genesys Conferencing provides comprehensive support options for its customers, including 24/7 technical support via phone, email, and live chat. Additionally, users have access to an extensive knowledge base, tutorials, and user guides to help them navigate the platform and troubleshoot any issues they may encounter.

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